German Speaking Customer Support for High-End Brand Retail Department in Greece

AI overview

Provide exceptional support to German-speaking customers in high-end retail, helping them with inquiries and ensuring a delightful shopping experience.

🌟 Join a Luxury Brand Team! Patrique Mercier Recruitment ES is excited to announce an opportunity for a German Speaking Customer Support representative in the High-End Brand Retail Department, based in the beautiful country of Greece! If you are passionate about luxury retail and fluent in German, this is the ideal role for you.

In this prestigious position, you will provide exceptional support to German-speaking customers, assisting them with inquiries related to high-end products and ensuring a delightful shopping experience. Immerse yourself in the world of luxury while enjoying the stunning landscapes and rich culture of Greece. If you're ready to be part of a premium customer service team, we want to meet you!


Your Responsibilities

  • Deliver outstanding customer support to German-speaking clients via phone, email, and chat.
  • Assist customers with inquiries about high-end brand products, providing expertise and personalized service.
  • Document customer interactions accurately in our CRM system to ensure seamless follow-up and service.
  • Collaborate with retail teams to maintain product knowledge and enhance customer satisfaction.
  • Participate in ongoing training to keep updated on luxury trends and product offerings.

Requirements

  • Fluency in German (written and spoken) is essential.
  • A strong passion for luxury retail and exceptional customer service.
  • Prior experience in customer support, especially in the retail or luxury sector, is advantageous.
  • Excellent communication and interpersonal skills.
  • A proactive team player with a polished and professional demeanor.
  • Strong problem-solving skills and attention to detail.
  • Ability to thrive in a dynamic and fast-paced retail environment.

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 4 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...

Perks & Benefits Extracted with AI

  • Health Insurance: Private Health Insurance
  • Other Benefit: Free Greek lessons

Mercier Recruitment is a recruitment agency that specializes in connecting multilingual candidates with job opportunities in Greece, ensuring they can work in their native languages while also offering relocation support.

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