German Speaking Customer Support for E-Marketplace Platform Department Athens

🌐 Join Our E-Marketplace Team! Patrique Mercier Recruitment ES is excited to offer a remarkable opportunity for a German Speaking Customer Support representative for our E-Marketplace Platform Department, located in the vibrant city of Athens, Greece! If you are fluent in German and have a passion for e-commerce, this role is made for you.

In this essential position, you will provide support to German-speaking customers using our e-marketplace services, ensuring they have an exceptional experience. Embrace the rich culture and sunny environment of Athens while being a part of an innovative and collaborative team. If you are ready to take your career to the next level in the world of e-commerce, we would love to hear from you!

Your Responsibilities

• Deliver exceptional customer support to German-speaking clients through various communication channels, including phone, email, and chat.
• Assist customers with inquiries related to e-marketplace products and services, ensuring timely and effective solutions.
• Document customer interactions thoroughly in our CRM system.
• Collaborate effectively with team members to achieve service level goals and improve customer satisfaction.
• Engage in ongoing training and development to stay informed about industry trends and product features.

Requirements

• Fluency in German (written and spoken) is essential.
• Strong commitment to delivering exceptional customer service.
• Prior experience in customer support, particularly in e-commerce, is a plus but not mandatory.
• Excellent communication and interpersonal skills.
• A proactive team player with a positive attitude and adaptability.
• Strong analytical skills and attention to detail.
• Willingness to relocate to Athens, Greece, and embrace a new cultural experience!

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 4 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...