Patrique Mercier Recruitment ES is proud to announce open positions for German Speaking Customer Service Representatives specifically dedicated to the Imperial Department. This role invites passionate individuals to leverage their language skills in a supportive and dynamic environment. As a member of our Imperial Department team, you will play a crucial role in assisting our German-speaking clients with their inquiries, ensuring a high level of customer satisfaction, and contributing to the overall success of our operations. Join us in delivering exceptional service while working with a talented team in an exciting and rewarding role.
Responsibilities
- Provide outstanding customer service to clients in German through various communication channels.
- Address customer inquiries and issues promptly and effectively.
- Maintain a courteous and professional manner during all interactions.
- Accurately document all customer interactions to improve service processes.
- Work collaboratively with team members to achieve departmental goals and enhance customer satisfaction.
- Participate in training sessions to stay updated on products and service techniques.
Requirements
- Fluency in German (both spoken and written) is essential.
- Strong passion for customer service and a friendly, approachable demeanor.
- Previous experience in customer service or similar roles is preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work effectively in a team-oriented environment.
- Willingness to engage with a diverse client base.
- In possession of EU passport
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Good Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
