German Speaking Customer Service for Online Shopping Platforms Department Greece

Patrique Mercier Recruitment ES is delighted to announce an exciting opportunity for German-speaking individuals to join the Online Shopping Platforms Department in Greece as Customer Service Representatives! If you are enthusiastic about e-commerce and passionate about providing exceptional customer support, this role is perfect for you. You will be responsible for assisting German-speaking customers with their inquiries related to online shopping, ensuring a smooth and pleasant shopping experience. Join a dynamic team and take your career to the next level in a vibrant and supportive work environment!

Your Responsibilities

• Deliver outstanding customer service to German-speaking clients via phone, email, and live chat.
• Address customer inquiries, resolve issues, and provide information regarding online shopping platforms.
• Maintain a positive and professional attitude throughout all customer interactions.
• Document customer interactions accurately to help improve service delivery.
• Collaborate with team members and other departments to effectively resolve customer issues.
• Engage in continuous training to remain knowledgeable about products, services, and customer support best practices.

Requirements

• Fluency in German (both written and spoken) is essential.
• Strong dedication to providing excellent customer service.
• Previous experience in customer service or e-commerce is a plus, but not required.
• Excellent communication and problem-solving skills.
• Ability to work both independently and as part of a collaborative team.
• Positive attitude with a proactive approach to challenges.
• Willingness to learn and grow within a fast-paced and supportive work environment!

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 4 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...