German Speaking Customer Service Financial Sector - Athens, Greece

Embark on an exciting career journey with Patrique Mercier Recruitment JP as a German Speaking Customer Service Representative in Athens, Greece! This role offers a unique opportunity to engage with clients in the financial sector, providing them with excellent support and assistance. Enjoy working in a sunny and culturally rich environment while being part of a dedicated team focused on delivering high-quality customer service. If you are passionate about helping others and have a knack for problem-solving, we want you on our team!

Key Responsibilities

• Deliver outstanding customer service to German-speaking clients through various channels, including phone, email, and chat.
• Assist clients with inquiries related to financial products and services, ensuring clarity and accuracy.
• Resolve customer issues professionally, enhancing the overall client experience.
• Stay updated on the company's offerings and relevant industry trends to provide informed assistance.
• Maintain accurate records of customer interactions using the CRM system.
• Collaborate with team members to improve processes and elevate service standards.
• Participate in training and development initiatives to enhance your skills and knowledge.

Requirements

• Fluency in German and English, both written and spoken.
• Exceptional communication skills with a strong focus on customer care.
• Prior experience in customer service or the financial sector is advantageous.
• Ability to work effectively in a fast-paced environment while managing multiple inquiries.
• Strong attention to detail and problem-solving skills.
• A collaborative mindset with a proactive approach to challenges.
• Willingness to relocate to Athens and immerse yourself in a new cultural experience.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )