German Speaking Consultant for Online Payment Solutions Department

Patrique Mercier Recruitment PT is pleased to announce a vacancy for a German Speaking Consultant in our Online Payment Solutions Department. We are searching for a dedicated individual with a passion for the fintech industry who can provide exceptional support to our German-speaking clients. In this crucial role, you will assist clients in understanding and leveraging our online payment solutions, ensuring they have the best experience possible. If you are ready to be a part of a dynamic team focused on enhancing client satisfaction and success, we encourage you to apply!

Responsibilities

• Serve as the primary contact for German-speaking clients, identifying their online payment needs and providing tailored support.
• Guide clients through the onboarding process, ensuring a seamless integration of our payment solutions into their business operations.
• Address and resolve client inquiries, offering troubleshooting support as needed.
• Conduct training sessions and workshops to help clients maximize the effectiveness of our payment technologies.
• Collaborate with internal teams to relay client feedback, contributing to continuous improvement initiatives.
• Keep abreast of industry trends and developments in online payment technology to provide informed insights to clients.

Requirements

• Fluency in German and English is required; proficiency in additional languages is advantageous.
• Previous experience in customer service, consulting, or a related field, preferably within the fintech or payment processing industries.
• Strong understanding of online payment solutions and the ability to explain complex concepts clearly to clients.
• Exceptional communication and interpersonal skills focused on delivering outstanding client service.
• Strong organizational skills with the capacity to manage multiple accounts and prioritizing tasks efficiently.
• A proactive learner excited to stay updated on emerging trends in online payment technologies.
• A collaborative team player who thrives in a fast-paced and innovative environment.

Benefits

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....