German Speaking Client Support Representative - Athens (Remote in Greece)

Patrique Mercier Recruitment PT is pleased to present an exciting opportunity for a German Speaking Client Support Representative, available as a remote position based in Greece! Our agency specializes in connecting talented professionals with outstanding job opportunities, and we are seeking a dedicated individual to deliver exceptional support to our German-speaking clients. If you are passionate about providing excellent customer service and want to be part of a vibrant team, we invite you to apply!


Responsibilities

  • Provide outstanding customer support to German-speaking clients through various communication channels, including phone, email, and chat.
  • Effectively address and resolve client inquiries to ensure maximum satisfaction.
  • Collaborate with team members to improve service delivery and share insights.
  • Document all client interactions accurately in our CRM system to maintain organized and effective records.
  • Assist clients during the onboarding process, ensuring they have a thorough understanding of our services and resources.
  • Identify the needs of clients and offer tailored solutions to enhance their overall experience.
  • Engage in ongoing training to keep up-to-date with product information and best practices in customer support.

Requirements

  • Fluency in German and English is essential.
  • Prior experience in customer support or similar client-facing roles is preferred.
  • Excellent communication skills with a strong focus on client satisfaction.
  • Ability to work independently and manage multiple tasks effectively in a remote environment.
  • Familiarity with customer support software and CRM systems is an advantage.
  • A proactive approach and genuine enthusiasm for assisting clients are crucial.
  • Flexibility to work varied shifts, including evenings and weekends if required.

Benefits

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....

With a new dawn comes your Next Job!Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications.

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