Generalist Virtual Assistant (014-569)

​​Looking for Philippines-based candidates

Job Role: Generalist Virtual Assistant

Compensation range: $1,200 AUD - $1,400 AUD / Monthly

Engagement type: Independent Contractor Agreement

Work Schedule: This role is expected to align with the AU business hours (approx. 9 AM - 5 PM, Monday to Friday) for collaboration, but as a contractor, you’ll have flexibility in how you manage your time.

Who We Are: At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be engaged directly by the client as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote, so you'll be able to work from home.

Who The Client Is: The first business is a boutique skincare and wellness e-commerce brand dedicated to curated products that enhance daily living. The brand voice is professional, clean, and customer-centric. The second business is a specialized e-commerce store operating in the trading card game and collectibles niche, catering to a passionate, hobbyist community. Both businesses are family-owned and operated.

Role Overview: We are seeking a highly organized Generalist Virtual Assistant (VA) to manage the day-to-day operations of our two e-commerce businesses. This is a diverse role that requires a mix of administrative efficiency and creative flair. You will be the engine behind our customer service, content updates, and general digital maintenance.

Key Responsibilities: 

• Manage the primary inboxes for both brands, ensuring all customer inquiries are answered within 24 hours.
• Handle order updates, tracking inquiries, and returns/exchanges with a high level of empathy and detail.
• Create on-brand graphics and promotional assets using Canva.
• Assist with social media posting and writing engaging blog posts or newsletters.
• Manage social media comment moderation and engagement.
• Draft clear and persuasive product descriptions.
• Basic back-end administration, including uploading new products and updating inventory.
• Ensuring product pages look professional and links are functioning correctly.

Required Skills and Qualifications:

• Proven track record as a Virtual Assistant, ideally within the e-commerce sector.
• Proficiency in Shopify and Canva is mandatory.
• Strong English copywriting skills with the ability to adapt your "voice" to suit both a refined skincare brand and a dedicated trading card game audience.
• Familiarity with email handling tools and social media scheduling platforms.
• Strong organizational skills to ensure nothing falls through the cracks between the two businesses.

Work Arrangement & Expectations:

This is a remote role that will be set up as an independent contractor engagement.

To ensure alignment and transparency, successful candidates will be expected to:

• Disclose any existing ongoing roles or client work
• Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)