General Manager

Fitt Talent Partners is a specialized recruitment firm working with top health, fitness, and wellness companies.

We’re filling this role for a client – a modern wellness destination rooted in whole-body health, longevity, beauty, and nervous system regulation.

Job Description

The General Manager is responsible for overseeing all operations, revenue growth, team performance, and client experience. This role requires both strategic thinking and hands-on leadership. You will manage the business as if it were your own—owning outcomes, solving problems proactively, and ensuring the location runs smoothly, profitably, and beautifully.

Responsibilities

Operations & Studio Management

• Oversee daily studio operations to ensure efficiency, consistency, and excellence

• Create, manage, and optimize staff schedules to meet business needs and control labor costs

• Maintain SOPs (standard operating procedures) for front desk, practitioners, sales, and client experience

• Ensure compliance with health, safety, licensing, and local regulations

• Troubleshoot operational issues quickly and calmly

• Oversee inventory management, ordering, and vendor relationships

• Maintain the physical space—cleanliness, aesthetics, functionality, and brand alignment

Team Leadership & Culture

• Hire, onboard, train, manage, and retain a high-performing team

• Set clear expectations, roles, KPIs, and accountability for staff

• Lead regular team meetings, check-ins, and performance reviews

• Foster a culture of professionalism, warmth, ownership, and alignment with our values

• Address performance issues, conflict resolution, and corrective action when needed

• Support staff development, motivation, and morale

Financial Management

• Oversee payroll, time tracking, and labor optimization

• Track expenses, approve invoices, and manage vendor payments

• Work with ownership/accounting on budgeting and cash flow visibility

• Monitor profitability across services, memberships, events, and retail

• Identify cost-saving opportunities without compromising quality

• Maintain clean, organized financial records related to operations

Revenue Growth & Sales Leadership

• Own studio revenue targets and growth strategy

• Actively sell and optimize memberships, packages, and high-value services

• Train the team on sales scripts, client education, and conversion best practices

• Track KPIs including:

  • Membership conversion & retention

  • Average client spend

  • Utilization rates

  • Monthly recurring revenue (MRR)

• Forecast and project revenue monthly and quarterly

• Develop and implement incentives and promotions aligned with revenue goals

Marketing & Community Partnerships

• Collaborate with the founder/marketing team to execute marketing initiatives

• Identify and develop strategic partnerships with:

  • Local businesses

  • Fitness studios

  • Medical, beauty, and wellness providers

  • Influencers and community leaders

• Plan and execute events, pop-ups, workshops, and collaborations

• Ensure in-studio marketing is on-brand, current, and effective

• Gather client feedback and insights to inform marketing strategy

• Support social media and referral initiatives through team engagement

Requirements

• 7-10 years of experience in operations, hospitality, wellness, fitness, beauty, or service-based businesses

• Proven experience managing teams and driving revenue

• Strong financial and business acumen

• Natural leader with emotional intelligence and decisiveness

• Highly organized, proactive, and solutions-oriented

• Comfortable balancing big-picture strategy with hands-on execution

• Passionate about wellness, health, and elevated client experience

• Confident communicator who can lead, sell, and represent the brand

Location

• This position is located in Las Vegas, NV