General Counsel
TLDR
Lead the Legal department at Zenoti, providing crucial legal guidance while supporting global operations and ensuring compliance with various regulatory requirements.
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes
Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.
Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com
Position Overview: As a key member of the leadership team, the General Counsel at Zenoti will lead the company’s Legal department, supporting revenue growth and ensuring compliance with all regulatory requirements while providing strategic legal guidance to the executive team. The role will also ensure that legal practices effectively support a globally distributed workforce and operations.
Key Responsibilities:
- Contract Negotiation and Legal Operations:
- Review, draft, structure, and negotiate all aspects of SaaS contracts (customer and vendor agreements), including but not limited to BAA, DPA, Information Security Addendums, renewals, and strategic partnerships.
- Establish efficient processes for legal operations, including contract management and approvals.
- Legal Strategy & Compliance:
- Develop and implement legal strategies to support Zenoti’s business objectives and mitigate risks.
- Ensure compliance with applicable laws, regulations, and industry standards across all geographies where Zenoti operates.
- Risk Management:
- Identify and address potential legal risks, including data privacy, regulatory compliance, and intellectual property.
- Ensure full compliance with global data privacy and security laws, including HIPAA, GDPR, and CPRA.
- Align legal processes to effectively support global teams and operations.
- Department Leadership:
- Lead a high-performing Legal team, ensuring alignment with Zenoti’s key objections in a fast-paced environment.
- Provide training and guidance to internal stakeholders on legal and compliance matters.
Qualifications:
- Juris Doctor (JD) from an accredited law school; active bar membership in state of residence is required.
- Required: 12+ years of legal experience supporting a SaaS organization and its executive team
- Strong expertise in complex commercial and vendor contracts and data privacy/security compliance (preferred experience with HIPAA and GDPR).
- Demonstrated experience in labor & employment and IP portfolio management, including management of outside counsel.
- Demonstrated success developing, leading, and mentoring a Legal team and managing a department budget.
- Excellent business acumen, problem-solving, negotiation, and communication skills.
- Experience managing legal operations across multiple geographies is required
Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Zenoti delivers a comprehensive, cloud-based software platform tailored for the beauty and wellness sector, enabling salons, spas, and fitness studios to efficiently manage their operations. With features ranging from appointment bookings to customer relationship management, Zenoti empowers businesses to enhance efficiency, reduce costs, and boost customer loyalty. Serving over 30,000 clients in more than 50 countries, Zenoti combines enterprise-grade technology with user-friendly tools to support companies of all sizes.
- Founded
- Founded 2010
- Employees
- 500+ employees
- Industry
- Internet Software & Services
- Total raised
- $330M raised