The technical team at Topshop are all about achieving the right product quality that not only looks great but fits well and is fantastic value for money. They work closely with the Buying and Merchandising teams and are a key support to Design and Ethical. They are constantly striving to find ways to make sure all our products reach the customers looking the best they can. A desire to improve quality and fit, and the ability to work within a diverse team, build relationships at business and supplier level, and be able to think on your feet in such a fast-paced environment are all essential to being a member of the Topshop Technical team.
What you'll be doing...
- Support and drive technical strategy within dept, contributing towards the business targets and objectives.
- Manage fitting process within dept and across suppliers, supporting speed, reduction in samples and cost savings.
- Build/develop new processes and pioneering/industry leading technologies to support continuous improvement in quality, speed to market and product innovation.
- Support in delivering new ways of working with Design, buying and suppliers to ensure quality is built into product at very early development stage.
- Implement department supplier quality performance strategy, ensuring optimised sealing hit rate- and block management leading to improved customer quality perception and reduce customer returns.
- Support the business shift from Quality Control to Quality Assurance for all production stages offering technical guidelines, product specification knowledge and proactive processes within supplier base
- Execute departmental customer returns strategy to drive reduction in returns rates to support cost savings
- Support Technical capabilities within the supplier base to deliver best product with right suppliers.
- Implement business initiatives to deliver quality consistency, speed to market and cost savings
- Knowledge of technical auditing and offshore manufacturing.
Who we'd like to meet...
- Significant experience in a Garment Technologist role, with extensive knowledge of multi-product fitting and Inclusive sizing
- Specialized in True knitwear, Denim, Jersey, Softs, Tailoring, Outerwear
- Passionate about the role and driving high standards of quality and fit within your department(s)
- Expert knowledge of pattern cutting and grading
- Significate experience of working within a high street retailer and/or supplier / manufacturer
- Adapt to and drive change and take the initiative
- Strong communication and networking skills across all levels and stakeholders
- Excellent communication skills, with the ability to build cross-functional relationships across the business and with suppliers
- Reliable, flexible, and good at leading a fast-paced team
- Good working knowledge of MS Office
- Strong organisational and prioritisation skills
BeneFITS’
- Employee discount (hello ASOS discount!)
- Employee sample sales
- 25 days paid annual leave + an extra celebration day for a special moment
- Discretionary bonus scheme
- Private medical care scheme
- Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits
- Opportunity for personalised learning and in-the-moment experiences that enable you to thrive and excel in your role
