Gaming Operations Coordinator

Love games? Organized to a fault? Comfortable jumping into a little bit of everything? We’re looking for a

Gaming Operations Coordinator to join our client’s Steam team. This role is a mix of promo execution (about 60%) and support/ticketing (about 40%), with some ad hoc work sprinkled in—think of it as a generalist role with a solid operational focus.

You’ll help keep things running smoothly behind the scenes by setting up promotions, wrangling marketing assets, coordinating with localization, and keeping calendars on track. On the support side, you’ll field questions from game developers (mostly low-level stuff), escalate anything more complex, and help troubleshoot issues as they come up. You’ll also help keep internal documentation up to date—this team uses Confluence.

This role offers a high level of autonomy, and it's a great fit for someone who enjoys structure but doesn’t need hand-holding, likes variety in their day-to-day, and isn’t afraid to dive into different types of tasks.

**Please Note: this is a Hybrid – 3 days/week onsite in Bellevue, WA. It goes through December 31st, 2025 with plans to extend based on performance**

What You’ll Be Doing

• Set up and manage Steam promotions on the backend
• Keep track of the promo calendar and related tasks—like sending assets for localization and coordinating with external marketing folks
• Handle inbound support requests from game devs, answering FAQs and escalating trickier issues
• Spot recurring issues, bugs, or clunky processes and help flag them to the team
• Update and maintain documentation (using Confluence)
• Tackle random operational tasks as they come up

Requirements

• 2–4 years of experience in the gaming industry or a similar fast-paced environment
• Familiarity with Steam (even just as a long-time user/player counts)
• Strong Excel skills (e.g., Text to Columns, highlight duplicates, basic tables)
• Comfortable working in internal tools—even if they’re clunky or don’t have much UI polish
• Strong multitasking skills—you can juggle several threads at once without dropping the ball
• Great communicator, especially when working with external partners or developers
• Bonus: experience working with Steamworks, working collaboratively with end users, or working from the platform perspective.

Compensation Range: $40-$50/hr.

**This pay range is Client-specific for the opening advertised. The identity of the Client will be disclosed if you are selected to move forward in the hiring process.

Benefits

Compensation Range: $40-50/hr

• 75% of employee-only Medical & Dental coverage
• Vision - opt-in available
• 401k
• PTO
• Laptop
• Life Insurance, Disability Insurance, AD&D coverage
• Short-term Disability, Accident, Cancer/Critical Illness, Pet insurance - opt in available

TL;DR: If you’re organized, Steam-savvy, and cool with wearing multiple hats, this is a fun and impactful opportunity on a well-known team in gaming.