Game UX Researcher

Wrocław , Poland
full-time

TLDR

Lead the end-to-end UX research process for game development, transforming player insights into actionable improvements while collaborating closely with design and analytics teams.

As a Game UX Researcher, you are the voice of the player within the development cycle. Your role is to provide the data and insights that help our designers, analysts, and QA teams bridge the gap between "how the game works" and "how it feels to play." You’ll manage the end-to-end research process, ensuring that every playtest results in clear, actionable improvements for our titles.

What you will do:

  • Execute Research: Lead playtest activities across the portfolio—from initial study design and participant moderation to final analysis.

  • Define Objectives: Work with stakeholders to turn development questions into structured research briefs and testable hypotheses.

  • Multi-Method Approach: Use a versatile toolkit (surveys, 1-on-1 interviews, focus group interviews, telemetry, eyetracking etc) to diagnose usability issues and player engagement.

  • Deliver Insights: Synthesize complex data into high-quality, "no-fluff" reports that help stakeholders make informed iteration choices.

  • Collaborate Across Teams: Build strong working relationships with Game Design, Data Analytics, and QA to ensure research is integrated into the sprint cycle.

  • Advocate for the Player: Help maintain a player-centric perspective throughout the studio, backed by solid evidence and industry standards.

  • Experience: 3+ years in UX research (ideally in gaming), with a track record of running studies from start to finish.

  • Methodology: Deep understanding of UX research practices and the ability to choose the right method for the problem at hand.

  • Analytical Skill: Ability to extract meaningful patterns from surveys, players behaviour during playtests, telemetry, and qualitative feedback.

  • Communication: Excellent English skills; you should be comfortable presenting findings to a room of developers and facilitating design discussions.

  • The "Gamer" Lens: A genuine passion for games and a technical understanding of how they are built and played.

  • Reliability: Highly organized, detail-oriented, and capable of meeting deadlines in a fast-paced production environment

What we can offer:

  • A wide array of benefits: private medical care, life insurance, pro-health campaigns, gifts for different occasions.
  • An outstanding work atmosphere in a highly-skilled team of professionals, with flexible working hours, no dress code, and full support of the dedicated HR Business Partner.
  • A constant stream of company newsletters, PR & project updates so you will always be in the know.
  • Many opportunities for personal development: a dedicated development budget for each employee, extra two paid days for training and CSR, stable career paths, extensive internal and external training, and financing of English and Polish language classes.
  • State-of-the-art offices filled with chillout zones, a fully equipped kitchen, a gym (Wrocław office), and a free car park (Warsaw limited amount of space).

Benefits

Flexible working hours, no dress code

Health Insurance

private medical care

Development budget and training opportunities

dedicated development budget for each employee, extra two paid days for training and CSR, extensive internal and external training, and financing of English and Polish language classes.

Life insurance and gifts for occasions

life insurance, pro-health campaigns, gifts for different occasions.

Techland builds immersive and engaging video games, renowned for franchises like Call of Juarez and Dying Light. With a dedicated international team of over 500 professionals, they focus on open-world action and storytelling, offering unique gaming experiences that resonate with millions of players globally.

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