Job Title: Fundraising and Communications Director

Organization: Action Against Hunger Canada / Action contre la Faim Canada

Report To: Chief Executive Officer

Location: Toronto, ON (Hybrid)

Job Type: Full-Time, Permanent

Start Date: February – March 2026

Work Hours: 37.5 hours per week. *(Flexibility is required to work outside regular office hours if needed.)

Salary: CAD 105K – 135K

ABOUT ACTION AGAINST HUNGER

Founded in 1979, Action Against Hunger is a global humanitarian organization that takes decisive action against the causes and effects of hunger. Our mission is to save the lives of severely malnourished children while helping communities become self-sufficient. Recognized as a world leader in the fight against malnutrition, Action Against Hunger has pursued its vision of a world without hunger for almost four decades, combating hunger in emergency situations of conflict, natural disasters, and chronic food insecurity. With more than 6,000 staff in nearly 50 countries, our programs in nutrition, food security, livelihoods, water, sanitation, and hygiene, reach more than 20 million people each year.

ABOUT ACTION AGAINST HUNGER CANADA

With an annual budget of $35 million and a staff strength of nearly 35 people, Action Against Hunger Canada (est. in 2006) works tirelessly in the fight against hunger globally through our specialized nutrition technical programs that build the knowledge and skills of nutrition and public health professionals worldwide for the detection, treatment and prevention of malnutrition. We are a leading recipient of funding from Global Affairs Canada (GAC) and advocate for changes to policy and practice in support of better nutrition and increased food security. Our collaborative programmatic model brings together communities, civil society, government, and the international assistance community to work jointly on fundamental public health issues that contribute to hunger in this world.

Our leading-edge programs have been built on the foundations of technical excellence, rigour and innovative practice over many years. We are experts in nutrition information systems, emergency nutrition and gender equality. Action Against Hunger Canada plays a hosting role to two significant global programs (SMART and the Global Nutrition Cluster Operations Team Programme Support) that provide guidance, tools and training in the areas of nutrition data collection and analysis and best practices for emergency nutrition service delivery for hundreds of Governments, civil society organizations and international organizations worldwide. Our programs support the capacity of public health professionals who deliver lifesaving and long-term initiatives in communities globally. We also work towards sustainable, transformative health system strengthening in all our efforts to ensure a long-lasting impact together with our partners, including members of the Humanitarian Coalition. As a member of the Action Against Hunger International Network, we also provide a range of technical support for the mainstreaming of gender equality across our programs and operations worldwide. Our commitments towards a gender transformative approach are integrated into our core health programming and our technical support to our International Network.

To learn more about Action Against Hunger, visit our website at www.actionagainsthunger.ca

ABOUT THE ROLE

As a member of the Senior Leadership Team, the Fundraising and Communications Director leads the development and execution of fundraising, communications, marketing, and brand strategies aligned with the organization’s mission and growth objectives. Through strong brand stewardship, they drive donor engagement and use data and storytelling to generate income, influence stakeholders, and advance the organization’s external positioning.

JOB RESPONSIBILITIES

Fundraising

Lead the development, enhancement, and execution of a multi-channel fundraising strategy aligned with the organizational priorities and growth targets.
Develop and manage an annual and multi-year major gifts plan with clear revenue targets, prospect pipelines, and stewardship strategies for high-net-worth individuals (HNWIs), foundations, corporations, legacy gifts, etc.
Build a robust major gifts portfolio by personally prospecting, cultivating, and soliciting six and seven-figure gifts in partnership with the Chief Executive Officer and the Board of Directors.
Develop and execute a donor-advised fund (DAF) engagement strategy that identifies prospects, engages sponsors and advisors, and positions the organization as a trusted, high-impact recipient.
Oversee and enhance individual giving programs to acquire, engage, and retain donors, ensuring clear engagement strategies and measurable growth in donor participation and revenue.
Align fundraising, marketing, and communications initiatives to create cohesive campaigns that strengthen donor engagement, brand positioning, and revenue growth.
Monitor and analyze fundraising performance using CRM and other data tools, providing actionable insights to guide strategy, support senior leadership decision-making, and optimize donor acquisition and retention.
Monitor fundraising sector developments, including legislative changes, and keep abreast of the Canadian fundraising and charitable climate.

Marketing

Lead the development and implementation of the annual marketing plan to improve brand awareness, familiarity, trust, and willingness to donate.
Drive the organization’s digital strategy and presence, overseeing the website, social media, and digital advertising to maximize reach, engagement, and impact.
Oversee the management of all digital assets and the overall digital footprint of the organization.

Communications and Brand

Develop and implement a cross-channel communication strategy.
Partner with internal and external stakeholders to ensure the organization’s communications goals are successfully achieved.
Identify and lead profiling opportunities for the CEO, including interviews, speeches, events, op-eds, etc.
Work with members of the Action Against Hunger International Network to source project, program, and beneficiary stories to support organizational efforts.
Lead in the delivery of the organization's consistent brand message, style, and experience across all channels.
Ensure all materials and communications comply with brand and corporate identity guidelines, maintaining consistency and organizational integrity.

Budgeting and Forecasting

Develop and manage departmental budgets, forecasting revenue and expenses to align with organizational objectives.
Monitor budget performance, report significant variances to the CEO, and produce regular and ad-hoc financial and performance reports.

Leadership and Staff Development

Regularly engage, communicate, and act as a focal person for the Development Committee of the Board of Directors.
Lead, motivate, coach, develop, and mentor Fundraising and Communications Department staff, to identify and resolve problems, improve morale, and ensure effective strategies and activities are carried out.
Ensure that all human resource management processes for the Fundraising and Communications Department are conducted in compliance with Action Against Hunger Canada's HR policies.
Ensure professional development objectives for Fundraising and Communications Department staff are identified, planned for, and actioned on in collaboration with Human Resources.
Articulate expectations by setting performance goals for Fundraising and Communications Department staff and monitor them to ensure the results are achieved.
Conduct regular team meetings to keep them connected to the bigger picture and to share learning.
Conduct individual coaching through regular one-on-ones with staff to focus on building their competencies.

Vendor Management

Source and negotiate all departmental vendor contracts and partnerships.
Lead the production of detailed project outlines and vendor performance monitoring.
Work with the Finance Department to ensure vendors are paid on time.

Innovation

Develop new initiatives and strategies to improve departmental efficiency and effectiveness, while exploring emerging concepts, applications, and methodologies.

Organizational Values

Uphold, promote, and embody the organizational values through actions, decisions, and interactions.

Code of Conduct

Respect, promote, and follow the rules of professional conduct and ethics as outlined in the Action Against Hunger’s Code of Conduct.
If holding a supervisory position, set an example of professional conduct and ethical behaviour, ensure compliance of individuals under your supervision with the Code of Conduct and enforce it as necessary.

Safeguarding

Comply with the Action Against Hunger International Safeguarding Policy and participate in mandatory Safeguarding training(s), as assigned by the organization.
Contribute to the implementation of the International Safeguarding Policy within the scope of your responsibilities and performance areas.
Conduct yourself according to the standards of the International Safeguarding Policy when carrying out your responsibilities or when interacting with populations we serve (e.g., children, at-risk adults).
Remain alert and responsive to any Safeguarding risks, acquire relevant knowledge and skills to be able to promote strong Safeguarding practices, raise concerns, and/or report incidents.

Gender Equality

Comply with the Action Against Hunger Gender Equality Policy and participate in mandatory gender-related trainings, as assigned by the organization.
Contribute to the implementation of the Gender Equality policy within the scope of your responsibilities and performance areas.
Demonstrate commitment to gender equality principles to assist the organization in creating an enabling environment for gender equality, achieving its gender-transformative objectives, and promoting a feminist leadership approach

WORK CONDITIONS

Office setting or work from home.
Required to be seated whilst completing computer and desk-based tasks for long periods.
Occasional domestic and international travel.

Requirements

CORE COMPETENCIES

Collaboration: Collaboration involves effectively working with others, being a team player, and enhancing the quality of work by contributing effectively to others' efforts. It entails fostering cooperation and partnerships among individuals and groups, both within and outside the organization. Collaboration is the mindset of "What’s in it for the team and the organization?" versus "What’s in it for me?”.
Communication: Communication is the ability to convey and receive information clearly and effectively with the consideration of the audience and their points of view. It includes active listening and employing tact and diplomacy in all forms of communication, whether verbally or in writing, to transmit ideas and information effectively and ensure comprehension by the intended audience.
Flexibility and Adaptability: Flexibility and Adaptability is the ability to swiftly adapt one's behaviour to meet the evolving demands of a dynamic work environment. It involves recognizing and valuing diverse and conflicting perspectives, adjusting one's approach as circumstances evolve, and embracing changes in organizational or job requirements with ease.
Initiative: Initiative is the ability to assess situations, address conflicts, and proactively act on future opportunities or problems. It is the strong inclination toward taking action and actively engaging in tasks rather than merely contemplating them.
Integrity and Trust: Integrity and Trust is the demonstration of respect, honesty, and transparency in all interactions to earn and maintain credibility and confidence. It entails a commitment to being reliable and accountable for own words and actions.

CORE LEADERSHIP COMPETENCIES

Building and Leading Effective Teams: Building and leading effective teams entails setting a clear vision and direction that unites and engages team members toward common objectives. It involves providing proactive leadership, and empowering team members through effective delegation, coaching, and constructive feedback, while fostering a culture of understanding, inclusivity, and innovation.
Coaching and Developing Others: Coaching and Developing others involves a genuine commitment to assisting individuals to learn and grow in their roles and on their career paths through coaching, continuous feedback, and sharing of personal experiences.
Emotional Intelligence: Emotional intelligence is the ability to recognize, understand, and manage one's own emotions and the emotions of others effectively. It encompasses abilities like empathy, self-awareness, and interpersonal sensitivity, which are instrumental in fostering constructive relationships and effectively navigating the dynamics of a professional environment.
Compassion and Sensitivity: Compassion and Sensitivity is demonstrated by approaching situations and interacting with others with a deep understanding of their emotional state, well-being, and needs, coupled with a genuine willingness to provide support. It involves showing kindness, empathy, and attentiveness to the feelings and experiences of others and utilizing this understanding to foster a supportive and harmonious work environment.

QUALIFICATIONS AND EXPERIENCE

University degree in marketing or business administration.
Minimum 10 years of leadership experience in fundraising and marketing, preferably within an international humanitarian or development NGO.
Demonstrated experience in developing and executing multi-channel fundraising strategies that integrate communications and marketing to drive revenue and engagement.
Certified Fund Raising Executive (CFRE) or equivalent designation will be considered a strong asset.

KNOWLEDGE, SKILLS, ABILITIES AND OTHER ATTRIBUTES

Deep understanding of fundraising principles, major gifts, individual giving, donor-advised funds, and Canadian charitable regulations.
Extensive knowledge of marketing principles, communications, and digital engagement strategies.
Understanding of NGO/INGO sector dynamics and donor landscapes.
Strong knowledge of budgeting, financial management, and performance metrics for fundraising operations.
Strong stakeholder engagement, networking, relationship building, influencing and negotiation skills.
Analytical skills to track performance and leverage CRM data.
Excellent command of written and spoken English (knowledge of French will be considered an asset), with the ability to craft compelling messaging and storytelling.
Strong organizational and project management skills, with the ability to prioritize and oversee multiple initiatives simultaneously.
Demonstrated understanding of the creation of an enabling environment for gender equality and prevention of sexual exploitation and abuse in the workplace and in programming.
Demonstrated commitment to Action Against Hunger’s Vision, Mission, and Values.
Advanced skills in Microsoft Office, Adobe Creative Suite, Google Ads management, Google analytics and database software.

At Action Against Hunger Canada, we are dedicated to cultivating a diverse and inclusive workplace. We actively welcome applications from individuals from BIPOC communities, LGBTQ2S+ communities, persons with disabilities, and other equity-deserving groups. If you are invited to proceed with the selection process, please inform our human resources representative of any accommodation or special measures you may require.

Action Against Hunger Canada is committed to promoting the well-being of people around the world and focuses its efforts on saving lives through the elimination of hunger. To that end, we uphold the principles of Independence, Neutrality, Non-discrimination, Unrestricted Access to Humanitarian Assistance, Professionalism, and Transparency in all our operations. We have ZERO TOLERANCE towards any behaviour violating our Code of Conduct, including workplace violence, harassment, sexual harassment, any form of exploitation or abuse, corruption, fraud, and any behaviour lacking integrity.

Action Against Hunger Canada is committed to safeguarding children and adults in the communities where we work. Our safeguarding commitment is to ensure that children and adults are protected from both deliberate and unintentional harm or abuse caused by Action Against Hunger Canada staff, including the Prevention from Sexual Exploitation and Abuse (PSEA).

In an effort to safeguard children and adults in communities that we work with, our offers of employment and volunteering are conditional on successfully clearing background checks that may include, but are not limited to, criminal record, vulnerable sector, and employment reference checks. Additionally, Action Against Hunger Canada participates in the Inter-Agency Misconduct Disclosure Scheme. As part of this scheme, we will request information from your previous employers regarding any findings of sexual exploitation, abuse, and/or harassment during your tenure, as well as any ongoing investigations at the time of your departure. By submitting an application, you confirm your understanding and acceptance of these background checks and provide your consent for the collection and disclosure of your personal information for the purpose of these background checks.

If you are interested in this position, please apply online by February 20, 2026.

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

If you are invited to a virtual interview, please be advised that it will be recorded for note-taking purposes only using Metaview AI. The recording will be securely stored for a maximum of six (6) months to allow us to respond to any candidate access, deletion, or fairness-related requests, after which it will be permanently deleted.

Metaview AI does not use your data for AI model training and does not provide Action Against Hunger Canada with any automated decisions, evaluations, or candidate recommendations. All candidate evaluations and hiring decisions are made exclusively by our human interviewing panel.

Should you have any questions or requests regarding your personal data or the use of artificial intelligence technology by our organization, please reach out to your recruiter or interviewer.

For Metaview AI’s Privacy and Security overview, please click here:

https://support.metaview.ai/account-management/privacy-and-security/overview

Benefits

BENEFITS

Vacation: 1-2 years: 3 weeks, 2-4 years: 4 weeks, 5+ years: 5 weeks
Comprehensive Health Insurance Plan (after 3 months of employment)
Retirement Savings Plan (after 1 year of employment)
13 paid holidays per year
Paid time off (Personal and Sick Days)

Fundraising and Communications Director

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