Full-time Customer Support Role

Join the CrowdGen team as an Independent Contractor for Project Time and be offered a full-time capacity role with CrowdGen! We're looking for dedicated and enthusiastic individuals to join our customer service team in Ljubljana (Slovenia). If you're fluent in Slovenian language and have a good command of English, we want to hear from you! What You'll Do: • Provide high-quality customer support via chat, voice, or email (ticketing) • Handle inquiries related to product issues, logistics, and general concerns • Respond to customer queries promptly to enhance service efficiency and user experience • Log customer feedback professionally and relay relevant insights to the internal team • Maintain a patient, professional, and friendly tone to reduce complaints and boost satisfaction • Identify and escalate high-risk or sensitive cases quickly and accurately Position Details: • Location: Remote (Slovenia) • Work Schedule: Full-time, 8-hour shifts (continuous schedule – not part-time) • Experience in customer service roles, but not required Ready to provide excellent service and grow your career? Apply now and be part of an international team dedicated to customer success!