Fulfillment Supervisor

About Bosta:  Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.  We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system. Job Duties:-

Supervise the daily operations of the fulfilment team.

Distribute and monitor workload, and motivate team to ensure orders are picked, packed, and shipped in accordance with daily fulfillment guidelines.

On a daily basis, organize workload throughout the department to maximize efficiency and meet company goals.

Monitor individual and team productivity and drive continuous productivity improvement through process enhancements and one one-on-one coaching.

Research and resolve pick, pack, and ship reported errors, and initiate efforts to prevent reoccurrence by addressing the root cause.

Train new hires and existing employees on processes and procedures, as needed.

Record and monitor staff attendance, approve the “paid time off “ and perform annual performance evaluations.

Provide department, productivity, and efficiency reporting.

Maintains a clean, safe, and organized warehouse environment in accordance with department standards.

Job Requirements:-

Bachelor's degree or equivalent.

Minimum 3 years of experience in E-commerce, inventory management, and warehousing.

Strong data analysis capabilities.

Excel master user.

Excellent communication skills.

Professional level of English (speaking and writing).

Leadership skills which grant the ability to manage an on-ground team smoothly.