Responsibilities:

Manage Operation team to ensure smooth daily deliveries and address any problems happening during the day.
Monitor to meet key operational KPIs on: On Time, Fill Rate, Incident Rate, Wastage Rate.
Measure and ensure the productivity of the Operation and Shipper team to meet cost KPI on Fulfillment Cost and Last Mile Cost.
Design KPI, bonus scheme, and execute to improve lead time, accuracy, and efficiency at every stage of the operation process.
Collaborate with relevant departments to address current issues and execute inter-department projects to meet the company’s objectives.
Build excel base operation system and shift it to an internal system with our internal tech team step by step.
Manage inventory, implement prevention methods to control operational loss.
Lead the Delivery Ops team and address challenges related to shippers. Monitor and balance between in-house and external logistics parties for the best efficiency.
Monitor the overall operational system, ensure data readiness, security, and smooth operation.
Collaborate with the Technology team to design and implement a long-term operating system.
Manage layouts, facilities, and equipment in the warehouse.
Build a long-term warehouse solution by equipping it with lean processes, modern technology, and devices to boost operational efficiency.
Hire staff for operation, enhance communication, conduct training & mentoring to various team members.
Participate in other relevant projects assigned by the Line Manager

Qualifications:

Experience of managing team size of 50+ people/ 300+ fulﬁllment orders per day
Business English
3+ years in similar roles
Proactive, self-motivated, results-focused, Eager to learn new things.
Good communication skills, hard and smart work, and enthusiasm.

Job Benefits:

Competitive salary: Up to 50 million VND Gross
100% salary during the probation period
Annual salary review once a year in December.
Provide a laptop and the necessary working equipment.
Monthly performance-based bonuses & annual bonus.
Participation in compulsory insurance schemes (SI – HI – UI) after becoming an official employee.
Periodic health check-ups
Employee engagement activities (sports, tea breaks, etc.).
Birthday Gift Voucher for Employees
Employee Referral Bonus Program for Collaborators
Welfare benefits for employees’ well-being and health are provided by the Trade Union.
Annual leave: 12 days/year, plus 01 additional day for every 5 years.Comfortable, young, dynamic working environment that supports individual growth

Fulfillment Center Manager/Warehouse Manager (F&B)

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