Front Office Associate Outpatient Oncology Bilingual

At The Oncology Institute, you help make high-quality, affordable cancer care accessible to underserved communities—providing every patient with the dignity, empathy, and excellence they deserve.

This position is located in our clinic in beautiful Burbank, California. Travel to other nearby offices will be required, mileage will be reimbursed.

Introduction
As a Front Office Associate with The Oncology Institute, you will have the opportunity to advance your career while making a positive impact on the lives of others!

We're looking for a team member who­ is patient-focused and compassionate.

Our Front Office staff are important. When you join us, you will influence how we provide care for our patients while acting as a critical member of the entire care team.

The Front Office Associate will be responsible for performing front office clerical and clinical duties.

• Greet and check-in patients, collect co-pays and payments.
• Interview patients for the purpose of gathering health history and current medications - health screening.
• Participate in mandatory staff meetings as needed.
• Schedule appointments and answer incoming phone calls.
• Promote TOI's culture of exceptional behavioral standards for customer service.
• Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client information.
• Other duties as assigned.

Required Qualifications

• High school diploma or G.E.D. required
• Bilingual in English and Spanish required

Experience:

• Medical receptionist: 1 year (Preferred)

Job Type: Full-time

Schedule:

• Day shift 8:30 am - 5:00 pm
• Monday to Friday