Reports to: Office Manager
Summary: The front desk receptionist is responsible to ensure that all calls are answered in a timely manner and greet visitors as they arrive. This is done in a professional and courteous manner. Attendance and punctuality are crucial in this position.
• Answer calls in a timely and courteous manner.
• Minimize callers hold time
• Gather information from caller as to the nature of the call prior to transferring.
• If it is a patient, get name, and Date of Brith from the prior to transferring to appropriate party.
• Greet all visitors to the office
• Maintain workplace security by not allowing anyone to enter the workplace without an escort.
• Maintain company phone listing
• Assisting with a variety of administrative duties to include copying, faxing, and stamping outgoing mail.
• Attaching documents into EMR as assigned
• Other duties as assigned.
Skills: A basic knowledge in healthcare setting is a plus. Excellent customer service skills a must. The ability to multi task and be a problem solver. General computer skills and email knowledge.
Education: High School Diploma
Home Care Providers of Texas is a Medicare certified agency licensed by the state of Texas to provide skilled medical care and rehabilitation treatment in the privacy of the patient’s home. Our ultimate goal is to restore the highest quality of life possible to our patients.Home Care Providers of Texas in concert with your physician, provides comprehensive care that is personalized to fit your individual medical and therapeutic needs. We are dedicated to promoting the health and well-being of our patients with the opportunity to encourage and promote independence. It is because of this commitment, we continually demonstrate our sincere belief in the patient’s dignity and worth.Home Care Providers of Texas is devoted to providing our patients with a smooth, resourceful and timely progression through the healing process. Through our joint efforts you can be assured your home health care needs will be met and thus reduce your need to return to the hospital.At Home Care Providers of Texas our staff consists of highly educated and committed professionals who provide compassionate, courteous and efficient home health care every step of the way.
Please mention you found this job on AI Jobs. It helps us get more startups to hire on our site. Thanks and good luck!
Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
Receptionist Q&A's