Front Desk Clerk

The multi-Oscar-winning creative Film & Episodic studio, at Framestore has worked with some of the greatest storytellers in film today. Collaborating with directors and producers across the complete filmmaking process to help design, plan and create beautiful images, we focus on finding innovative creative solutions to support their vision and set new standards for visual effects in cinema.

We are seeking a full-time Front Desk Clerk to join our Montreal Facilities team. This role reports to the Office Manager and is responsible for delivering first-class front-of-house services to clients, visitors, and staff.

What you’ll do:

• Reception & Guest Services: Greet visitors, manage sign-ins/outs, and maintain the lobby’s organization and security.

• Security Compliance: Control site access via electronic badge systems, maintain visitor logs, and handle confidential documents with discretion.

• Communication: Manage phone inquiries,emails, and internal employee directories

• Travel & Logistics: Coordinate travel bookings and manage all incoming/outgoing studio deliveries.

• Administrative Support: Assist the Office Manager and Head of Facilities with spreadsheets, proposals, vendor relationships, and monthly credit card reports.

• Team Collaboration: Work with the Runners team and assist in planning for internal and external visitor arrivals.

Requirements

What we’re looking for: 

• Availability: Willingness to work on-site full-time.

• Communication: Bilingualism (French/English) with excellent writing skills.

• Experience: 1–2 years in a receptionist, operations support, or hospitality role.

• Technical Skills: Proficient in Windows, G Suite, and MS Office.

• Soft Skills: Strong multitasking abilities, detail-oriented, and a friendly, professional demeanor under pressure.

You might also have: 

• Experience in the VFX/film/creative industry or facilities management.

• Familiarity with Canva and Mailchimp.

• A background in fast-paced, customer-oriented environments.

Details on the role:

Full-time, Onsite

Entry level role

Pay Range: $40,000 - $43,000 per year, 40h/week

Application Process

To apply, please complete the linked application form or submit your resume and portfolio to [email protected] with the subject line: [Front Desk Clerk - Montreal].

Accessibility Statement

Our Montreal studio has universal access, with step-free entry, accessible toilets, and quiet spaces available. We are committed to providing an inclusive workplace for everyone and continue to improve accessibility to ensure all employees feel supported.