Front Desk Attendant - Comfort Inn & Suites, Wilton, ME

We have an exciting opportunity for you to join our team at the Comfort Inn & Suites, Wilton, ME!

We are currently looking for a friendly and self-motivated individual to join us as a Part-Time Front Desk Attendant.

When you become a part of our team, you will experience a positive work environment where you will be surrounded by supportive and friendly coworkers. You will also have the chance to receive cross training, as well as opportunities for career growth and mentorship. As a Comfort Inn Team member, you will also enjoy amazing discounts on hotel rooms for both you and your family to enjoy. Additionally, we have Company-wide incentives throughout the year that reward our hardworking staff.

Take advantage of our remarkable DailyPay feature, which allows you to receive your earnings on any day that you prefer. Furthermore, if you successfully refer someone to join our remarkable team, you have the opportunity to earn up to an astounding $500.

If you are a guest-focused candidate with a welcoming personality and with availability on weekends, we encourage you to apply for this Front Desk Attendant position. This is a fantastic opportunity to develop your professional skills and be a part of our thriving team at the Comfort Inn & Suites, Wilton, ME.

Must be 21 years of age or older

Pay: $16- $17 Per Hour

Shifts: Mix of 7am -3pm & 3pm-11pm

Schedule: Must have weekend availability

Job Types: Part-Time & Full- Time

Responsibilities:

• Maintain a warm, welcoming and professional demeanor while interacting with all guests.
• Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
• Answer the phone in a professional & helpful manner.
• Follow procedures on posting charges and settling guest accounts.
• Effectively address and resolve guest problems to increase guest satisfaction.
• Be knowledgeable of emergency procedures and Hotel policies.
• Be able to handle a fast paced environment
• Practice punctuality for scheduled shifts.
• Must be 21 years of age or older

Keywords: Hotel, Hospitality, customer service, front desk, agent, guest services, hotel

Requirements

• Customer Service Experience
• Hotel Experience is a PLUS but not necessary
• Ability to multitask and work in a fast-paced environment
• Excellent communication and interpersonal skills
• Attention to detail and accuracy
• Flexibility to work shifts including evenings, weekends, and holidays

Benefits

• DailyPay - Get Paid Any Day!
• Brand Hotel Room Discounts
• Company Wide Hotel Room Discount Program
• Referral Bonus Incentive
• Retention Bonus Incentive
• Annual Review Program
• Extensive Room for Growth
• Paid Training