Front Desk Agent | Delonix Hotel Karawang

AI overview

Contribute to guest satisfaction by efficiently managing check-ins and check-outs, cash handling, and inquiries while ensuring professional standards are met.

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Front Desk Agent to work with our Rooms team at Delonix Hotel Karawang.

Responsibilities:

Handling Check in and Check Out
Responsible of Guest satisfactions
Responsible for cash handling
Having passion to serve, sociable, and open minded.
Able to perform meet the standard SOP as the guidance
Responsible for Room assignment and allocations
Responsible for Phone and email management
Incoming call or any other inquiries

Requirements

Educational and Professional Qualification
Relevant working experiences and Understand and knowledgeable Karawang City and surroundings
Preferred Background and Area of Expertise/Specific Language Requirements
Hotel experience is a plus point. Honest, responsible, hard worker and willing to help
Minimum Years of Experience 1-2 years
Specific Skills Required Must Have :

- Honest, responsible, and reliable

- Excellent working ethics, having integrity and commitments.