French Speaking Customer Support for Subscription-Based Services Department

AI overview

Assist French-speaking customers with inquiries about subscription services, ensuring a seamless experience while collaborating with a dynamic support team.

🌟 Join Our Team at Patrique Mercier Recruitment ES! We are excited to announce an opening for a French Speaking Customer Support representative for our Subscription-Based Services Department. If you are fluent in French and have a passion for providing top-notch customer support, we would love to hear from you!

In this key role, you will assist French-speaking customers with their inquiries related to subscription-based services, ensuring they have a positive and seamless experience. If you are looking to make an impact while working in a supportive and dynamic environment, this opportunity is perfect for you!


Your Responsibilities

  • Deliver exceptional customer support to French-speaking clients through various communication channels, including phone, email, and chat.
  • Assist customers with inquiries regarding subscription plans, billing issues, and service features.
  • Maintain accurate records of customer interactions and transactions in our CRM system.
  • Collaborate with team members to achieve service goals and enhance customer satisfaction.
  • Participate in ongoing training to stay informed about product updates and service enhancements.

Requirements

  • Fluency in French (written and spoken) is essential. Your native language and your nationality should be clearly stated in your C.V. and/or Cover Letter.
  • Strong commitment to delivering high-quality customer service.
  • Prior experience in customer support is a plus but not mandatory.
  • Excellent communication and interpersonal skills.
  • A proactive team player with a positive attitude.
  • Strong problem-solving skills and attention to detail.
  • Ability to adapt to a fast-paced environment and manage multiple tasks effectively.

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...

Perks & Benefits Extracted with AI

  • Education Stipend: Free Greek lessons
  • Health Insurance: Private Health Insurance
  • Fully Paid Training: Fully Paid Training

Mercier Recruitment is a recruitment agency that specializes in connecting multilingual candidates with job opportunities in Greece, ensuring they can work in their native languages while also offering relocation support.

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