French Speaking Customer Support for Online Music & Podcast Department in Greece

Patrique Mercier Recruitment is thrilled to present an exciting entry-level position for a French Speaking Customer Support representative in the Online Music & Podcast Department, located in Greece with free relocation package!

If you have a passion for music and podcasts and love helping others, this role is a perfect match for you.

As a key support specialist, you will assist French-speaking customers with various inquiries relating to music streaming and podcast services. Your role will involve resolving issues, providing information on features, and ensuring an outstanding customer experience.

Join a vibrant team in a dynamic industry where creativity and customer satisfaction are prioritized. With the beautiful backdrop of Greece, this is a unique opportunity to grow your career in a fun and engaging environment.

Responsibilities

• Deliver exceptional customer support in French for inquiries related to music and podcasts
• Troubleshoot and resolve any customer issues effectively
• Provide information and assistance with account management and service features
• Document customer interactions for quality control
• Collaborate with team members to enhance the overall customer experience
• Stay informed on the latest trends in music and podcasting

Requirements

• Fluency in French and English, both written and spoken
• Willingness to relocate to Greece - remote work only within Greece
• Strong communication and interpersonal skills
• Detail-oriented with excellent problem-solving capabilities
• Familiarity with music and podcast platforms is a plus
• Ability to work effectively in a fast-paced environment
• Enthusiasm for music and podcasts, with a willingness to learn
• Team player with a positive and proactive attitude

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Competitive Salary by Greek standards
• Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 2 weeks )
• Free Greek Lessons, Engagement Activities