French Speaking Customer Service for Online Retail Department In Greece

Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for French-speaking individuals to join the Online Retail Department in Greece as Customer Service Representatives! If you are passionate about e-commerce and dedicated to providing exceptional support, this role is perfect for you. You will assist French-speaking customers with their inquiries related to online retail products, ensuring they have a pleasant and hassle-free shopping experience. Join our vibrant team and be part of an organization that values commitment, excellence, and customer satisfaction!

Your Responsibilities

• Provide outstanding customer service to French-speaking clients through multiple channels, including phone, email, and live chat.
• Respond to customer inquiries, resolve issues, and provide detailed information about products and services.
• Maintain a positive and professional demeanor during all customer interactions.
• Document customer interactions accurately and contribute to improving overall service quality.
• Collaborate with team members and other departments to enhance customer satisfaction.
• Participate actively in training sessions to keep updated on product knowledge and best practices in customer service.

Requirements

• Fluency in French (both written and spoken) is essential.
• Strong commitment to providing excellent customer service.
• Previous experience in customer service or e-commerce is an advantage, but not mandatory.
• Excellent communication and interpersonal skills.
• A proactive approach to problem-solving and customer challenges.
• Ability to work independently and in a collaborative team environment.
• Willingness to learn and grow within a dynamic and supportive workplace!

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...