French Speaking Client Support Representative - Athens

Patrique Mercier Recruitment PT is pleased to offer an exciting opportunity for a French Speaking Client Support Representative based in Athens! Our agency specializes in connecting talented individuals with excellent career opportunities, and we are looking for a dedicated professional to provide exceptional support to our French-speaking clients. If you are committed to delivering outstanding customer service and want to be part of a dynamic team, we invite you to apply!

Responsibilities

• Provide superior customer support to French-speaking clients via phone, email, and chat communications.
• Effectively respond to client inquiries and resolve issues promptly to ensure maximum satisfaction.
• Collaborate with other team members to improve service quality and share valuable insights.
• Document all client interactions accurately in our CRM system to maintain effective records.
• Assist clients during the onboarding process, guiding them in understanding our services and tools.
• Identify client needs and recommend tailored solutions to enhance their overall experience.
• Engage in continuous training to keep up-to-date with product information and best practices in customer support.

Requirements

• Fluency in French and English is essential.
• Previous experience in customer support or a client-facing role is highly preferred.
• Strong communication skills with an emphasis on empathy and client satisfaction.
• Ability to work independently and handle multiple tasks effectively in a fast-paced environment.
• Familiarity with customer support software and CRM systems is an advantage.
• A proactive approach and a genuine desire to assist clients are crucial for success in this role.
• Flexibility to work various shifts, including evenings and weekends, if necessary.

Benefits

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....