Cross Border Talents is hiring a

French Customer Advisor

Lisbon, Portugal
Full-Time

As a French Advisor, you will develop your valuable technical skills while gaining a privileged view and know-how about one of the most distinguished companies in the world.


You Will

As a French Customer Advisor, you will:

- Assist clients via inbound calls in the after-sales process by answering inquiries regarding the reservations and attending potential requests.

- Managing the post-sale when necessary.

- Have a unique opportunity to start working in a company with fast-paced growth, and internally progress different job positions.

Requirements

  • Native or Proficient French (C1 - C2) and fluent English (minimum level B2).
  • Excellent communication skills coupled with empathy and team spirit.
  • Previous experience in Customer Service or a tourism/travel representative is a plus.
  • For non-EU residents, it is mandatory to have a valid work permit.

Benefits

  • Opportunity to professionally grow in the project
  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Meal Allowance
  • Health insurance with a dental plan (after 6 months contract)
  • Relocation package - shared accommodation, help setting up tax and bank account documentation, and reimbursement of your flight ticket.
  • Opportunity to participate in numerous activities such as our parade opening, annual awards, get together and much more.
  • Work with a diverse environment with people from over 15 nationalities
  • Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world.
  • New and modern offices located in Lisbon.

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