Fraud Specialist

What we’re looking for, ranked:

1. You have obsessive attention to detail.
2. You are analytical and love finding patterns in data. 
3. You are scrappy, have a bias for action, and work harder than anyone you know.
4. You have experience working in risk or fraud, especially in e-commerce or payments. 

About Whop

Whop is the ultimate virtual market that lets people earn money by starting shops and creating content. We deliver $2.5B per year in income to people across the globe and have more than 5M monthly users.

About the role

As a Fraud Specialist, you will make sure that merchants are only selling high-quality, trusted products on Whop and all activity on the platform falls within our Terms of Service. You will leverage Whop’s fraud tools to investigate payment anomalies, review high-risk merchant flags, and escalate situations as needed.

This role reports to the Head of Trust. 

✅ Salary: $60,000

📍Remote : This position offers the flexibility to work from anywhere in the world.

Available shifts are:

• 12:00 am EST to 8 am EST 
• 8:00 am EST to 4:00 pm EST
• 4:00 pm to 12:00 am EST

Weekend shifts are rotational - you must be available to work on some weekends.

Scope:

• Responsible for Whop merchant account audits, reviewing risk flags from our internal fraud tooling and setting reserves or suspending accounts accordingly 
• Review merchant applications to access financing options, including review of payment processor statements 
• Escalate fraudulent trends to product and engineering teams so we can build solutions into our product  

What we’re looking for

• You have previous experience in risk, compliance, or a similar role.
• You have a deep understanding of risk and fraud at an ecommerce or payments company.
• You are familiar with Whop, either as a buyer or as a seller.
• You have obsessive attention to detail; you care deeply about correctness
• You are low-ego, non-performative, and process-driven
• You love getting creative and doing anything it takes to solve a hard problem 
• You are scrappy and have a bias for action: no task too small, no idea too big
• You want to take over the world and are not satisfied with anything other than being the best

Your first 90 days will look like the following:

• Within 30 days, you will deeply understand Whop’s product and internal fraud tools and processes.
• Within 60 days, you will have mastered account audits, financing application reviews, Resolution Center cases, and escalations. 
• Within 90 days, you are detecting fraud patterns and escalating trends to our engineering teams to update fraud solutions within our product.