Spotahome
Fraud & Operations Internship
TLDR
Participate in payment and verification processes within a hands-on Trust & Safety team, handling disputes and claims while supporting landlords and tenants.
Why us?
- We trust our team and we are goal oriented
- Paid internship: 800 euros gross per month with a 6 month duration, full-time.
- Starting date: April 2026
- A hands-on Tutor to help you learn and grow
- People. Work with talented, committed and supportive teammates
- International work environment with more than 16 nationalities
- No politics or bureaucracy. Only a great environment for you to achieve your best work
- Potential for future employment opportunities based on performance and company growth.
Your mission
Within our Trust & Safety team, you will participate in payment and verification processes. Some of the tasks will include:- Payment Disputes, you will learn about our operations and how to manage specific situations.
- Learn about the daily operations in the team, our business, and how we keep it all safe.
- Handle Trust and Safety cases related to Spotahome Guarantee - claims handling.
- Support Landlords & Tenants on payment processes including collection activities.
Your profile
- Fluency in English and native Spanish language
- Based in Madrid
- Interest in technology, property and travel industry
- Organisational skills and the ability to multitask.
- Agility and the desire to learn
- Being able to sign University agreement
Spotahome is transforming the rental experience for people worldwide by simplifying the home rental process. Catering to a global audience, the platform allows users to find and book homes easily, backed by a dynamic international team that brings diverse perspectives to the service.