Job Title: Fraud Analyst

Location: Remote role

Position Description:

The FIU Fraud Analyst (“Analyst) is responsible for the daily operational deployment of the Bank’s comprehensive fraud prevention program, using various systems to analyze, detect, and prevent fraud. The Analyst will monitor for potentially fraudulent activities across multiple transaction types to include, but may not be limited to, Wires, ACH, Check, Deposit, Online Banking, Card. This position is essential to protect the enterprise from financial loss stemming from internal / external fraudulent behaviors. The Analyst will provide customer service to internal and external customers, investigation of potential fraud, documentation of fraud related alerts, and escalation of confirmed fraud cases.

Position Accountabilities:

Investigate internal and external fraud events perpetrated against AUB, its applicable non-bank affiliates subsidiaries, and stakeholders.
Research and analyze high risk transactions to identify possible cases of fraud.
Document and decision complex alerts and cases to identify reportable suspicious activity.
Conduct customer outreach as needed to determine evidence of fraud.
Conduct analysis of data output to detect fraud patterns and trends.
Serve as a point of contact for internal customers with general questions or concerns about fraud.
Provide timely investigations and follow up to fraud alerts based upon established SLAs.
Distribute pertinent information to departments throughout organization that may be affected by current Fraud trends.
Other responsibilities may be assigned at the discretion of the Fraud Prevention and Detection Manager.

Organizational Relationship

This Assignment reports to the Fraud Prevention and Detection Manager.

Education & Experience:

High School diploma or equivalent required. College degree preferred
Certification as a fraud professional (CAFP and/or CFE) preferred
Must have 2 or more years of banking, business, Fraud, BSA, or criminal justice related experience.

Knowledge & Skills:

Customer Service, Branch, Check, Zelle and ACH Fraud experience a plus
Excellent interpersonal communication skills, both written and verbal
Ability to work independently as well as in a team environment
Detail oriented with strong organizational skills
Ability to prioritize and meet deadlines
Strong time management skills driven by a sense of urgency for resolution
Decision making and problem-solving capabilities based on analytical data
Superior customer service skills.

Thanks & Regards,

Praveen Kumar,

Sr. Recruiter

Zillion Technologies Inc

E-mail: praveen(at)zilliontechnologies(dot)com

Phone: 571-814-3745

Fraud Analyst

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