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WIN Home Inspection

Franchise Support Specialist (Remote – Chicago Area Preferred)

Chicago , United States

AI overview

Champion franchise owners by coordinating across marketing, training, and tech teams while contributing to impactful projects that strengthen the franchise system.

Job Description for Franchise Support Specialist (Remote – Chicago Area Preferred):

👉 Want to play a key role in helping small business owners succeed?

WIN Home Inspection is looking for a Franchise Support Specialist to champion our franchise owners. You’ll be their go-to partner, coordinating across marketing, training, and tech teams, while also supporting projects that strengthen our franchise system.

What You’ll Do:

  • Be the main point of contact for franchise owners, building trust and rapport
  • Champion and coordinate requests with internal marketing, training, and tech teams
  • Provide responsive, empathetic support and follow-through on client needs
  • Contribute to projects such as training programs, marketing reviews, and process improvements
  • Troubleshoot and provide guidance as you grow expertise in our systems

What We’re Looking For:

  • Friendly and empathetic with a flair for marketing
  • Natural leader with a drive to grow professionally and personally
  • Quick learner, organized and persistent in getting things done
  • 4+ years in client service or customer success (preferred but not required)

Why WIN

  • 100% remote role (Chicago-area candidates preferred)
  • Collaborative, inclusive culture built on respect and growth
  • Health, dental, vision insurance + PTO + 401(k) match
  • Career development and advancement opportunities

Perks & Benefits Extracted with AI

  • Health Insurance: Health, dental, vision insurance + PTO + 401(k) match
  • Paid Time Off: Health, dental, vision insurance + PTO + 401(k) match
WIN Home Inspection

At WIN, we are transforming delivery of actionable insights for homeowners to help improve health, safety and quality of life while saving significantly in repair bills with preventive maintenance. We are doing so by building scalable models, investing in the cloud, data science, artificial intelligence, machine learning, and unmatched training and certification programs. Our home is central to our mental and physical health. Home is where we build memories, grow together with our loved ones, and find comfort, safety and security. Which is why at WIN, we continue to reimagine deep insights via inspection and testing services for millions of residential and commercial facilities to bring peace of mind via actionable insights. If you're interested in making a difference as part of our corporate team or as a franchise owner in an essential industry, we'd love to hear from you! Click here to learn more: https://lnkd.in/eRAxk_tF 

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