The FP&A Manager drives financial business decisions through metrics, capacity modeling, and strategic business analysis across operations, creating significant value at Felix.
The Role
The FP&A Manager will be an integral member of the FP&A team at Felix, participating in and delivering on a range of initiatives. The primary responsibility is to be the finance business partner for our operations teams that include pharmacy operations, clinical operations and customer experience. This role will also assist in other FP&A activities. The FP&A Manager will report to the CFO and work closely with the finance and accounting team. The role requires someone with a grounding in finance, the willingness to work hard and get their hands dirty and excellent communication skills.
Key Responsibilities
Operational Business Partnering: Develop an in-depth understanding of Pharmacy, Clinical, and Customer Experience (CX) operations to drive unit-level margins and efficiencies.
Metrics & Reporting: Track and report key operational metrics across Felix, ensuring data integrity for all business units.
Capacity Modelling: Design and maintain labour models to scale our Pharmacy, Clinical and Customer Experience (CX) teams.
Fulfillment & Logistics: Model and report on fulfillment costs to optimize the "cost-to-serve".
Inventory Management: Review and report on inventory trends to optimize supply chain, working capital and cash flow.
Planning & Forecasting: Own the Annual Budget and Quarterly Forecast for all operations teams.
Strategic Business Casing: Build financial models and ROI analysis for new initiatives.
Value Creation: Unearth "value opportunities" and partner with cross-functional teams to implement projects.
FP&A & Strategic Support Activities:
Financial Reporting: Support monthly, quarterly, and annual financial reporting and variance analysis.
Board Relations: Assist in the preparation of reporting packages and strategic analysis for Board Meetings.
Systems & Processes: Improve finance systems and infrastructure to drive departmental efficiencies as the team scales.
Ad-hoc Support: Execute other FP&A and finance activities as required to support the finance function and broader leadership.
Requirements
Experience: Minimum 5 years of progressive experience in FP&A or Corporate Finance supporting Operations.
Technical Mastery: Advanced financial modelling and analysis skills.
Operational Fluency: Experience in business partnering with operations teams or a background in B2C, pharmacy, or logistics is a significant asset.
Communication: Excellent oral and written communication skills, specifically the ability to translate complex data for non-finance stakeholders.
Education: Bachelor’s or Master’s degree in Finance or a related field is an asset.
High-Growth Agility: Experience in a fast-paced, high-growth environment with the ability to manage competing priorities independently.
Travel: Ability to travel within Canada as required to support our pharmacy locations.
Benefits
Full medical, dental and vision benefits
Maternity/paternity policy
4 weeks vacation (3 weeks anytime + 1 week during the holidays)
Competitive compensation
Stock option grant
Remote first, work from anywhere in Canada
Incredible culture powered by a highly collaborative and high-performing team
Large impact at an early-stage technology company
Professional development opportunities, working closely with founders and senior leadership team
Seniority Level: Intermediate
Location: Toronto, Remote (Canada). We have an office in Toronto, but are currently working remotely and open to candidates from anywhere in Canada.
Open vacancy: This posting is for an existing vacancy at the company.
Our commitment to an inclusive team culture means embracing diversity and offering equitable access to opportunities and resources for people who might otherwise be excluded. During our recruitment process, we provide accommodations at any stage. Candidates can communicate their accommodation needs to the hiring manager directly or by emailing [email protected].
Recruitment Fraud Alert
Please note: We have been made aware of fraudulent recruiting activities where individuals pose as Felix representatives.
Communication: We will only ever contact you from an official @felixforyou.ca email address.
Interviews: All interviews are conducted via Google Meet; we never interview via text-only platforms (like Telegram or WhatsApp).
Payments: We will never ask for credit card information, bank details, or payments for "equipment" or "onboarding" during the application process.
If you receive a suspicious request, please do not provide any personal information and report it to us immediately at [email protected]. Please note that the HR email address is for reporting fraud only. Any applications or resumes sent to this email will not be reviewed. Please apply through our official careers page or designated job postings.
Health Insurance
Full medical, dental and vision benefits
Professional development with leadership access
Professional development opportunities, working closely with founders and senior leadership team
Paid Parental Leave
Maternity/paternity policy
Paid Time Off
4 weeks vacation (3 weeks anytime + 1 week during the holidays)
Remote-Friendly
Remote first, work from anywhere in Canada
Felix is Canada’s first end-to-end platform delivering on-demand treatment for everyday health, combining a fully mail-order pharmacy service with digital-first solutions. We focus on increasing access to safe and efficient patient-centered care, ensuring Canadians can easily manage their healthcare needs from the comfort of their homes.
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FP&A Manager Q&A's