FP&A Manager

We Are Innovators & Category Creators

Clickatell, founded in Cape Town in 2000, was the first company to connect businesses with consumers via SMS using just four lines of code. Today, it powers AI-driven chat commerce for leading global brands across industries like banking, retail, telecoms, and healthcare — including Visa, ABSA, MTN, Toyota, and Pick n Pay. Over 25 years, Clickatell has led multiple industry firsts, such as tokenized WhatsApp payments, KYC chat banking, and Chat-2-Pay, through its award-winning AI Chat Commerce Platform that enables brands to interact and transact with customers seamlessly.

Purpose  

The Manager FP&A is a high impact role. Your purpose is to support our Director FP&A and the CFO in ensuring the group’s financial plan is delivered.  You will have a key role in reporting, budgeting/planning, and helping the business understand the financial results.  The FP&A organisation is at the centre of driving great decisions in the business and this individual will be expected to bring experience and insightful analysis to help drive the business forward. 

This role will be responsible for preparing, analysing, and reviewing results, helping improve the quality and insight of the reporting over time.  As Clickatell grows, so will the role and scope and this will not only drive further opportunities for growth, but also the opportunity for the individual to keep improving processes and play an important role in long-term strategic planning. 

We Do The Right Things 

Responsibilities of the Role 

• Drive the development and improvement of monthly Divisional Management Accounts, offering insight into divisional business performance while influencing and supporting business planning, commercial decision making, forecasting and the budgeting processes of the divisions.  

• Responsible for large parts of the annual budgeting process and the quarterly forecasting process as well as leading the preparation and distribution of the monthly Management Accounts. 

• Prepare and manage the 5 Year Projections and Forecasting Analysis model, including external benchmarking and peer performance assessments. 

• Partner and collaborate with divisional C-level leaders to help them understand and use driver-based planning to assess priorities and create important medium to long term cross-functional business execution plans & budgets. Work with the CFO and CEO to help assess the success and areas for improvement from those plans with a view to creating clarity about performance and a culture of collaborative accountability. 

• Ensure all leaders are familiar with their financial targets and the financial performance of their function, including the need for budgetary control and adherence to financial controls. 

• Be a champion of continuous improvement within finance & accounting by identifying opportunities to enhance current systems and procedures, adapting them to keep pace with the changes in the business and its needs. 

• Partner with Treasury and Tax to ensure accurate forecasting of cash, interest, and tax. 

• Review and interrogate business case funding requests (e.g. Capex allocation support). Prepare ad-hoc analysis to assist with commercial business decisions. 

We Are On A Learning Journey 

Requirements of the Role 

• CIMA or CA(SA) qualified. 

• 6 - 8 years’ experience in Financial Planning & Analysis (FP&A). 

• 2 + years FP&A Manager experience 

• Ability to collect and analyse information, problem-​solve, identify decisions / options and communicate them with partners around the business.   

• Use data analysis to identify issues, spark thinking and propose solutions or options for solving complex problems.   

• Great communication & teamwork skills, and a willingness to help people with or without strong financial skills to understand and manage their budgets and business portfolios. 

• The ability to take a ‘big picture’ view of a situation, to weigh it up quickly, make a logical, sound decision confidently in order to have a positive impact towards achieving the objectives of the organisation. 

• Ability to self-manage priorities and communicate really well in a team environment to help ensure an efficient and enjoyable work environment – should be able to think ahead of what might be needed and help the Director of FP&A achieve great outcomes.   

• Able to work quickly and accurately when creating and reviewing pieces of work and identify errors or inconsistencies. 

• Convey information verbally and in writing to others in a simple and clear way.   

• Technology industry experience would be advantageous. 

• Experience with Microsoft Dynamics (NAV) and IBM Cognos TM1 preferable. 

A Bit About You:

Behavioral competency requirements of a Pacesetter:

o Cultivating Talent: Actively drives the development of skills and strengths within the team, and recognizes achievements. Coaches the team on procedures, technical issues and priorities. Leads and contributes to a positive team environment with open communication and clear goals. Listens to team members’ feedback and resolves any issues or conflicts.

o Managing Resources: Manages resources optimally by making the right decisions that impacts how resources are used and for what benefit. Accurately estimates, forecast, projects, and monitors available levels of relevant resources and makes the right calls.

o Expert Exchanges: Seeks and communicates insights. Acts as access point for information within their team and throughout the organization, and ensures sharing of key learnings. Prepares and presents reports, and updates advising on performance and capacity.

o Risk Mitigation: Resolves problems that are relatively complex and drives decision-making processes. Systematically processes key factors when resolving conflict, managing risk, ensuring compliance and addressing quality concerns.

o Foster Teamwork: Builds relationships and influentially engages across teams to elevate performance. Facilitates brainstorming that delivers the best solutions. Encourages an inclusive culture where voices are heard and being open-minded is valued.

o Emotions and Performance: Puts effort into managing the link between emotions and performance that helps others do their best work by increasing self-awareness and reducing blind spots. Fosters a safe environment where others feel comfortable to take smart risks and build relationships.

o Drive Execution: Develops tactical plans that support the strategy and plans the detail of the projects, activities, and resources to deliver the goal.

o Coordinating Activity: Develops and manages processes conceptually and technically. Plans, monitors work, and accurately reads situations to course correct and ensure expectations are met.

o Navigating Change: Delivers change by bringing the team together, aligning their work and navigating them through the process. Stays on track by being optimistic and focusing on what is in their control. Executes by getting the right things done by the right people to deliver results.

o Driving Performance: Relentlessly reviews dashboards, systems, KPIs, procedures, and processes, and drives the team’s performance to incrementally improve results. Ensures processes are effective while aligning to best practice and increasing value.

Why You Should Join 

Perks of the Role 

• Healthcare, Retirement Fund and Risk benefit company contributions. 

• Quarterly performance incentives. 

• Reimbursable Communication allowances for internet and mobile phone bills. 

• Half-day off on your birthday. 

• 5 personal days leave a year, over and above your annual leave. 

• Remote Working (our offices are currently open for essential use only due to COVID-19). 

• Home office set-up with laptop, monitor, chair and UPS. 

• Joining one of South Africa’s few Silicon Valley VC invested businesses during an exciting growth phase for the business and potential for exciting future prospects. 

• Being part of an exciting international and diverse team. 

Stronger Together 

Clickatell is unequivocally committed to Diversity, Inclusion and Belonging.  We believe that we are stronger together and that sameness limits our thinking and our opportunities. You are welcome at Clickatell for who you are, no matter where you come from or what you choose to believe. Our platform is for everyone, and so is our workplace. But it isn’t just about a whole lot of different people working together all having their say – it is about us creating a place where we all feel that we belong. It’s in our differences that we will find the power to keep revolutionizing the way the world uses chat technology.