Forward Deployed Software Engineer

Rockstar is recruiting for a Y Combinator-backed health tech startup on a mission to redefine care for family caregivers. The company believes technology holds the key to solving the core issues facing caregivers across the U.S. and aims to lead the way to the future of care at home. It is funded by top-tier investors and led by founders who have experienced caregiving firsthand. While operating in stealth mode, the team is working hard to solve real-world challenges for caregivers and their families. If you get excited by this prospect, this is the right place for you.

The Role

As a Forward Deployed Software Engineer, you will be on the front lines—working directly with the operations and customer teams to diagnose problems, craft data-driven solutions, and drive impactful change. You’ll serve as an “on-the-ground” technical leader, owning projects end-to-end—from conceptualization and rapid prototyping to full-scale development and deployment. Whether you’re designing automation tools to streamline scheduling or integrating disparate systems to improve caregiver onboarding, you’ll see your work make a tangible difference in people’s lives.

Key Responsibilities

What You’ll Do

- Problem Discovery & Analysis:

  - Dive deep into home care operations to identify inefficiencies and uncover critical pain points.

  - Translate complex operational challenges into clear, actionable technical projects.

- Design & Build Innovative Solutions:

  - Architect and develop custom software tools and integrations that automate repetitive tasks and optimize workflows.

  - Rapidly prototype solutions and iterate based on direct feedback from both internal teams and end-users.

- Data-Driven Decision Making:

  - Leverage large-scale datasets to inform your designs and monitor solution effectiveness.

  - Develop dashboards and reporting tools that provide real-time insights into key performance metrics.

- System Integration & Scalability:

  - Seamlessly connect various platforms (e.g., caregiver apps, CRM systems, payroll software) using robust API integrations and automation techniques.

  - Ensure that every solution is secure, scalable, and compliant with industry standards, including HIPAA.

- Collaborate & Lead:

  - Work closely with operations experts and company leadership to align technical solutions with strategic goals.

  - Share your knowledge, mentor junior engineers, and foster a culture of continuous improvement and innovation.

Ideal Profile

What We’re Looking For

- Technical Mastery:

  - 3+ years of full-stack software engineering experience or equivalent, with proven proficiency in languages such as Python, or JavaScript.

  - Demonstrated experience with automation tools, API integrations, and end-to-end system development.

- Customer-Centric Problem Solver:

  - You have a knack for understanding real-world challenges and transforming them into effective technical solutions.

  - You’re comfortable working with diverse teams and communicating complex technical concepts to non-technical stakeholders.

- Data & Automation Driven:

  - You thrive on using data to drive decisions, measure success, and iterate on your solutions.

  - Prior experience in building or scaling automation systems, preferably in a high-growth startup environment, is a big plus.

- Adaptable & Impact-Focused:

  - You work well in fast-paced, dynamic settings, taking full ownership from ideation through to execution.

  - A passion for transforming healthcare operations and improving lives is essential.

- Bonus Skills:

  - Experience with HIPAA-compliant systems or AI/LLM-powered tools is a plus.

  - Experience with LLM: Exposure to conversational AI or LLM-powered products.

  - Front-End Basics: Knowledge of HTML/CSS, JavaScript frameworks (React, TailwindCSS).

  - DevOps & Monitoring: Familiarity with logging/monitoring tools (Datadog, Sentry, etc.).

  - Automation & RPA: Background in robotic process automation tools.

  - Education: Computer Science degree, bootcamp certificate, or equivalent experience.

Why Join?

1. Impact-Driven Mission

   - Join a YC-backed startup tackling one of the most pressing issues in healthcare: supporting family caregivers.

   - Your work will directly impact how efficiently families receive care at home.

2. Career-Defining Opportunity

   - Be part of a founding team that values initiative, accountability, and rapid iteration.

   - Competitive salary, equity, sign-on bonus, and the chance to shape core processes from the ground up.

3. Empathetic, High-Energy Team

   - Work alongside compassionate people, free from bureaucracy, all moving fast to solve real-world problems.

   - The company pays for relocation and offers a stipend for remote work setup, wellness, and education.

4. Comprehensive Benefits

   - Medical, dental, vision, 401(k), and life insurance.

   - Unlimited PTO: The company wants you to work hard and rest hard. Paid company off-sites, holidays, and team bonding events.

5. Growth & Mentorship

   - Ongoing professional development opportunities, mentorship from founders and senior leaders.

   - Work in a stimulating environment that encourages you to learn fast, own mistakes, and keep pushing boundaries.

Key Performance Indicators (KPIs)

- Reduced Manual Overhead: Measured by time saved or error reductions in scheduling, billing, or caregiver onboarding.

- Customer Satisfaction: Feedback from internal and external users regarding response times and quality of solutions.

- Operational Scalability: Ability to handle increased patient volume without a proportional increase in headcount.

- Automation Adoption: Number of manual processes replaced or streamlined via new tools or scripts.