Forward Deployed Engineer

TLDR

Design observability solutions and directly contribute to customer codebases while collaborating closely with engineering teams to optimize their monitoring strategies.

About SigNoz

SigNoz is an open-source observability platform that helps developers monitor, trace, and debug their applications fast. Today we serve users in 30+ countries, have 25k+ GitHub stars, a 7,000-member Slack community, and 180+ OSS contributors—all while operating as a fully remote, globally distributed team. We’re YC-backed and supported by leading Bay-Area VCs.

Why us?

  • Opportunity to work in a global dev infra product

  • Backed by YC and some of the prominent VCs in the Bay Area

  • We are completely remote. No offices.

We're looking for someone who is:

  • Technical enough to design observability solutions - you'll work directly with customer engineering teams to design their OpenTelemetry instrumentation strategy, customize dashboards, and optimize for their specific use cases.

  • Excellent at technical documentation - you'll create custom integration guides, troubleshooting docs, and best practices documentation that engineering teams actually want to follow.

  • Capable of hands-on implementation - you'll directly contribute to customer codebases, help debug instrumentation issues, and ensure successful deployments rather than just providing guidance.

  • Product-minded - you'll identify patterns in customer deployments and work with our product teams to build better defaults, templates, and tooling.

Who would be a good fit

  • 2-6 years experience in technical roles - DevOps, SRE, Platform Engineering, or Solutions Engineering backgrounds

  • DevOps/Platform engineering background - Containerization, Kubernetes, infrastructure as code, cloud platforms (AWS/GCP/Azure)

  • Strong programming skills - comfortable contributing to customer codebases in multiple languages (Go, Python, Node.js, Java)

  • Excellent technical writing - can create clear, actionable documentation that engineers actually use

  • Systems thinking - can understand complex distributed architectures and design monitoring strategies that scale

Who may not be a good fit

  • People who prefer working in isolation rather than directly with customers

  • People who struggle with technical writing or documentation

  • Candidates who avoid hands-on coding or technical implementation

SigNoz builds an open-source observability platform that empowers developers to monitor, trace, and debug their applications with ease. Designed for teams seeking vendor lock-in free telemetry solutions, it leverages OpenTelemetry for efficient problem-solving and enhanced developer productivity. With a vibrant community and strong global presence, SigNoz is positioned to be a game-changer in the observability space.

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