Food & Beverage Supervisor | Delonix Hotel Karawang

West Karawang , Indonesia
full-time

AI overview

Ensure high-quality service and guest satisfaction while overseeing food and beverage operations, managing staff, and optimizing costs in a hospitality environment.

A Food and Beverage Supervisor is responsible for overseeing the daily operations of the food and beverage department in a hospitality establishment, such as a restaurant, hotel, resort, or catering service. They play a crucial role in ensuring high-quality service, guest satisfaction, and efficient operations.


Responsibilities

  • Research new wholesale food suppliers and negotiate prices
  • Calculate future needs in kitchenware and equipment and place orders, as needed
  • Coordinate communication between front of the house and back of the house staff
  • Prepare shift schedules
  • Supervise kitchen and wait staff and provide assistance, as needed
  • Keep detailed records of daily, weekly and monthly costs and revenues
  • Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)
  • Monitor compliance with safety and hygiene regulations
  • Gather guests’ feedback and recommend improvements to our menu

Requirements

  • Work experience as a Food & Beverage Supervisor or similar role in the hospitality industry
  • Familiarity with restaurant management software
  • Strong Leadership Skills
  • Good math and reporting skills
  • Customer service attitude
  • Availability to work within opening hours (e.g. evenings, holidays, weekends)
  • Communication and team management abilities
  • Good communication in English

AYANA Resort and Spa is a luxury hospitality company with award-winning hotels and resorts in Bali, Jakarta, and Labuan Bajo. Offering 5-star accommodation, exquisite dining experiences, and wellness facilities like Thalassotherapy treatments and Aquat...

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