WinnCompanies is looking for a Floating Leasing and Marketing Specialist to join our team in Northern and Central, CA.
In this role, you will manage leads in the property management CRM platform, conduct local outreach and business networking to improve word of mouth referrals, plan and host early marketing events and open house events with a heavy focus on converting leads to leases. Manage application paperwork, move in planning and lease renewals. Provide outstanding service to customers, residents, and clients while always maintaining budgeted occupancy at the highest attainable rents. Ability to manage various administrative projects to support new property launch efforts.
Please note that the pay range for this position is $25.00 to $30.00 per hour, depending on experience. The work schedule is Monday to Friday, 8am to 5pm. Occasional weekends as needed.
Responsibilities
Heavy telephone lead management.
Interact with prospective and current residents to achieve maximum occupancy. Generate and manage traffic, property tours, leasing apartments, qualifying prospects, following up on prospect leads, send blast announcements/promotional materials to curated audience lists to improve general inquires. Prepare lease documentation, completing move-in paperwork and procedures, maintain applicable databases, and ensure tour route, amenity areas and show units are to company standard.
Deliver customer service that exceeds expectations for new and current residents. Educate and implement WinnCompanies programs, processes and policies to new and current residents as applicable. Review, prioritize and distribute resident service requests as required.
Manage project related tasks for campaign accuracy, floorplan inventory and rent setting as required. Ability to review current advertisements / promotional messages and make updates based on construction milestones. (Internet listing sites, website, social media channels, general campaign updates). Oversee the marketing document library ensuring correct files and supplies are in use across the digital and physical leasing environment.
Maintain relationships with area businesses, employers and real estate brokers to generate new business as well as remain current with local events and hiring trends that may have an impact on the property. May be responsible for helping to plan and facilitate on site or off-site events for specialty audiences including early leads/VIP leads, brokers and local chamber of business members.
Provide support to the Marketing Team on collateral and reports.
Remain up to date with any/all Federal, State and/or other regulatory requirements and programs.
Requirements
Bachelor’s degree
Less than 1 to 2 years of relevant work experience
Minimum of 1-2 years of experience in customer service
Experience with computer systems, particularly Microsoft Office
Ability to communicate clearly and effectively, verbally and in writing, with internal and external customers
Strong customer service skills
Attention to detail
Ability to work under pressure
Flexibility to adapt to changing business needs and priorities
Exceptional interpersonal and communication skills
Ability to work with a diverse group of people and personalities
Ability to travel as needed in Northern and Central California
A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
Preferred Qualifications
Bachelor’s degree in Business, Sales, or Marketing
NALP certification
Experience with RealPage property management software, Knock CRM, social media
#IND3
Our Benefits:
Regular full-time US employees are eligible to participate in the following benefits:
- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
- 401(k) plan options with a company match
- Various Comprehensive Medical, Dental, & Vision plan options
- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
- Tuition Reimbursement program and continuous training and development opportunities
- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
- Flexible and/or Hybrid schedules are available for certain roles
- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
Why WinnCompanies?
A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives.
A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace.
A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.
A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.
About Us:
WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.
Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.
If you are a California Resident, please see our Notice of Collection here.
Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
The position requires a background check which includes criminal, employment verification, reference checks, credit history and drug testing due to the following job responsibilities: administration of rental applications and other resident paperwork, acceptance of rental payments, unit inspections, and processing of financial and banking data. Due to the access to personally identifiable information contained in resident applications and files, financial systems, unit keys, as well as interaction with resident population, employment applicants shall be subject to a criminal background check. Qualified applicants with arrest or conviction records are encouraged to apply and will be considered for employment in accordance with the LA County Fair Chance Ordinance and the California Fair Chance Act.
