Flemish speaking Customer support for telecommunication department in Bulgaria

📞 Join Our Telecommunications Team! Patrique Mercier Recruitment ES is thrilled to offer an exciting opportunity for a Flemish Speaking Customer Support representative in the Telecommunications Department, based in beautiful Bulgaria! If you're fluent in Flemish and have a passion for helping customers in the telecom industry, this is the perfect role for you.

In this essential position, you will assist Flemish-speaking customers with their telecommunication inquiries, ensuring that they receive top-quality support and solutions. Experience the vibrant culture and stunning landscapes of Bulgaria while working in a collaborative and supportive environment. If you're ready to take a step forward in your career, we want to hear from you!

Your Responsibilities

• Provide exceptional customer support to Flemish-speaking clients through various communication channels, including phone, email, and chat.
• Assist customers with inquiries related to telecom products and services, providing accurate information and resolving issues.
• Document customer interactions in our CRM system to maintain up-to-date records.
• Collaborate with team members to meet service level commitments and enhance customer satisfaction.
• Engage in ongoing training to stay informed about industry trends and product knowledge improvements.

Requirements

• Fluency in Flemish (written and spoken) is essential.
• A strong commitment to delivering high-quality customer service.
• Previous experience in customer support or the telecommunications industry is preferred but not mandatory.
• Excellent communication and interpersonal skills.
• A proactive team player with a positive attitude.
• Strong analytical skills and attention to detail.
• Ability to adapt to a fast-paced work environment and effectively manage multiple tasks.

Benefits

• Private Health Insurance
• Training & Career Development
• Additional Performance Bonuses
• No weekends
• 150 euros towards your flight
• Active account manager regarding relocation
• Indefinite contract