Flemish speaking Customer Service for provider of digital services in Bulgaria

Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for Flemish-speaking individuals to join a prominent provider of digital services based in Bulgaria as Customer Service Representatives! If you are enthusiastic about technology and excel at assisting others, this role is an excellent fit for you. As a key member of the team, you will support Flemish-speaking customers by addressing their inquiries and ensuring a seamless experience with our client’s digital offerings. Embrace the opportunity to work within a vibrant environment that values your contributions and fosters professional growth!

Your Responsibilities

• Deliver outstanding customer support to Flemish-speaking clients through phone, email, and live chat.
• Effectively resolve customer inquiries and technical issues to enhance overall satisfaction.
• Maintain a courteous and professional demeanor during all customer interactions.
• Document customer interactions accurately to aid service improvement.
• Collaborate with team members to achieve collective goals and improve customer experiences.
• Participate in ongoing training to stay updated on products and customer service best practices.

Requirements

• Fluency in Flemish (both written and spoken) is essential.
• A strong commitment to providing exceptional customer service.
• Prior experience in customer service or related fields is an advantage, but not mandatory.
• Excellent communication and interpersonal skills.
• Ability to work independently as well as part of a collaborative team.
• Positive attitude and a proactive approach to challenges.
• Willingness to learn and grow within a supportive team environment!

Benefits

• Private Health Insurance
• Training & Career Development
• Additional Performance Bonuses
• No weekends
• 150 euros towards your flight
• Active account manager regarding relocation
• Indefinite contract