Flemish Soft Sales and Customer Service role in Energy department in Bulgaria

Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for Flemish-speaking professionals seeking a Soft Sales and Customer Service role within our Energy department in Bulgaria. This position is ideal for those who have a passion for engaging clients and providing exceptional service while facilitating soft sales of energy solutions. In this role, you will connect with Flemish-speaking customers, understanding their needs and delivering tailored solutions that enhance their experience and satisfaction. Join us in Bulgaria to develop your skills in a growing sector while enjoying a vibrant cultural atmosphere.

Responsibilities

• Engage with Flemish-speaking clients through various communication channels to assess and understand their needs.
• Provide high-quality customer service while promoting soft sales of energy solutions.
• Guide customers through processes and deliver accurate information about services offered.
• Accurately document customer interactions and feedback in the CRM system to track service effectiveness.
• Collaborate with team members to meet sales targets and improve overall customer satisfaction.
• Participate in ongoing training to remain informed about industry developments and product offerings.

Requirements

• Fluency in Flemish (spoken and written) is essential.
• Strong passion for sales and excellent customer service skills.
• Previous experience in a customer service or sales role is preferred.
• Outstanding communication and interpersonal skills, with a friendly approach.
• Good problem-solving abilities and capacity to thrive in a fast-paced environment.
• Comfortable working as part of a diverse and dynamic team.
• An interest in the energy sector would be an advantage.
• Must hold an EU passport.

Benefits

• Private Health Insurance
• Training & Career Development
• Additional Performance Bonuses
• 150 euros towards your flight
• Active account manager regarding relocation
• Indefinite contract