There will be a focus on coordinating fleet setup and maintenance using Ekar's proprietary tool sets as this is primarily a role that focuses on administrative and operational functions.
Requirements
Required Skill Sets
● Knowledge of ERPs, telemetry hardware devices, and fleet management software
● Understand IoT troubleshooting techniques
● Grasp of fleet management and end-to-end operation controls
● Manage vehicle inventory management
● Telematic system troubleshooting and investigation
● Worked with business intelligence tools such as Power BI and Tableau
● Maintaining the quality and reliability of telemetry data
● Deriving system specifications from customer data requirements
● Assist with help desk issues
● Identify opportunities to meet company needs by researching relevant technology
● Increasing the stability of our IoT platform and decreasing technical debt by troubleshooting parameter settings
● Provide analysis, troubleshooting, monitoring, and improvement of telemetry devices and IoT platforms
● Follow up with related parties to resolve issues after creating and monitoring SLAs,
preparing incident reports, and setting a plan of action
