About Ridwell
Ridwell is a service that inspires people to create a future without waste. Today, we make it easy to reuse and recycle more by identifying recyclable and reusable items that the city doesn't collect, picking them up from our customers' doorsteps, and matching them with local partners that can use them sustainably. Our future plans go much further and include making zero waste a reality for millions.
As a B Corps-certified company, sustainability isn't just a company value—it's a fundamental part of our purpose and interests. Our mission is to empower communities to waste less, and every success our team celebrates means more waste saved from the landfill and more valuable donations in the hands of local non-profits.
We’re funded and growing quickly and can't wait to add to our team. We offer a strong benefits package, a flexible work and vacation schedule, and a team invested in the personal growth of its employees. Joining our team provides an opportunity to make a meaningful impact with an evolving young company!
About the role
The Closing Fleet Lead ensures seamless daily logistics and fleet management. Responsibilities include van loading coordination, morning driver meetings, compliance maintenance, route optimization, troubleshooting, and backup driving as needed. This role requires effective communication with management to address scheduling gaps, training new employees, key holding for opening procedures, managing daily dispo runs, participating in weekly meetings, and providing shift reports. Strong organizational, communication, and problem-solving skills are essential for operational success.
Schedule: Mon-Fri, 10:00 AM - 6:30 PM PST
Starting wage: $28 per hour
Tenure-based wage increases at five months ($.50) and one year ($.50)
Our Values
Our member is our hero. Our members are at the core of our company. Only by empowering them can we accomplish our vision.
We Never Settle. We are relentlessly pursuing the exceptional and challenging the status quo–always making our service, experience, and company better.
We Take Our Success Personally. We all have a stake in the success of Ridwell. You are empowered to make an impact.
Purpose Drives Our Actions. Knowing why we are doing something enables us to focus on what is truly important.
We Are Stronger Together. Every person is critical to our success. We need diverse perspectives to execute on creative solutions. By fostering collaboration and connection at every level, we can be phenomenal.
Responsibilities
Assign vans, distribute key pouches, and assign routes in Admin
Ensure vans have essentials (gas cards, chargers) and inspect for damage (e.g., fuel siphoning, cut fuel lines, damaged fuel necks)
Verify daily pre-trip inspections and follow up on non-compliance
Optimize routes using technology and manual adjustments
Identify and resolve route issues to prevent recurrence
Troubleshoot driver call-outs and van availability with the Supervisor
Coordinate van swaps with rental partners as needed
Coordinate with the Warehouse Lead and Supervisor to stock vans with ops bags, bins, and other supplies
Load boxes into trucks for shipment
Oversee daily dispo runs, ensuring materials are sorted and logistics are managed
Communicate route and pickup discrepancies with fleet support
Partner with ops and tech teams to address recurring issues
Assist with the morning driver meeting and support drivers heading out
Provide backup driving as needed
Train and develop new employees, including ride-alongs
Coach employees on performance metrics (stops per hour, accuracy, policy compliance)
Ensure compliance with company policies and procedures
Report scheduling and staffing gaps to management
Manage key-holding responsibilities, including opening/closing procedures
Attend and contribute to weekly meetings
Complete daily shift reports to update Ops leadership on processing progress
Requirements
Strong organizational and time management skills.
Excellent communication and interpersonal skills.
Ability to troubleshoot and resolve logistical issues efficiently.
Detail-oriented with a focus on accuracy and efficiency.
Proficient in G-Suite and/or Microsoft Office Suite (Word, Excel, Outlook).
Ability to work collaboratively with various teams.
Strong problem-solving skills and ability to think critically.
Valid driver’s license and reliable transportation.
Physical ability to load/unload boxes and equipment.
Ability to communicate effectively in English digitally over text message and email.
Benefits
Medical, Vision, and Dental plans are available with $0 monthly premium costs, with buy-up options available
Voluntary Life and AD&D for self and spouse/domestic partner
Voluntary Short-Term and Long-Term Disability insurance
401(k)
Paid Time Off
Sick leave
Paid Holidays 9 paid days per year
Paid parental leave
Commuter Benefits for parking and/or transit
Employee Assistance Program (EAP) provides 4 counseling sessions per incident for common challenges such as relationship, family issues, stress, anxiety, and other life challenges
Employee Discount on Ridwell Membership
Individuals seeking employment at Ridwell are considered without regard to race, color, religion, national origin, age, gender, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
