If you are results-oriented, client focused, possess strong technical and mechanical aptitudes, enjoy working independently on multiple issues, and want to grow long-term in a fast-paced environment, this is an ideal position for you. Come to work every day to experience different challenges, new opportunities, and continual exposure to the latest technologies.
What you would do in this role
- Perform installation, configuration, testing, and troubleshooting on fire alarm systems
- Install conduit, wire, and devices using engineered documents, drawings, and manuals in adherence to SecurAlarm standards
- Obtain NICET II and FAST certification within 2 years of employment
- Support after-hour client needs through the on-call rotation and adhere to the On Call Policy
- Support emergency service calls and overflow as required
- Provide training and support to both internal and external clients on the operation of fire alarm systems and components
- Stay current on all assigned training, certifications, licensing, background checks, and client safety requirements
- Develop meaningful relationships with clients and team members
- Quality communication – overcommunicate progress, needs, and changes to team members, partners, and clients to ensure all parties are in the loop and experience no surprises
- Resourcefulness - produce creative solutions to solve pain points and problems for clients; get satisfaction from solving mysteries through troubleshooting, research, root cause analysis, etc.
- Dedication & passion – be a champion of the SecurAlarm culture and fully invested in creating a phenomenal experience for clients and team members
We want to invest in your success!
SecurAlarm is a family business focused on supporting our team, building leaders, and promoting creative thinking to get things done. We invest in talent and create an environment for people to grow. Our entrepreneurial spirit is the energy that drives us to be a leader in integrated security solutions in West Michigan. Our dedication to providing comprehensive solutions for organizations' most significant risks has set us apart in the security industry. Come to work each day knowing that what you do matters and protects our clients so they can take care of business.
