Finnish Speaking Customer Support for Home Appliances Department

🏠 Join Our Home Appliances Team! Patrique Mercier Recruitment ES is excited to announce an opening for a Finnish Speaking Customer Support representative for our Home Appliances Department. If you are fluent in Finnish and have a passion for helping customers with their home appliance needs, this role is perfect for you!

In this important position, you will assist Finnish-speaking customers by addressing their inquiries and guiding them through product features, troubleshooting, and service requests. Become an integral part of a supportive team that prides itself on delivering excellent customer service while enjoying the opportunity to grow your career in the home appliances sector. We look forward to your application!

Your Responsibilities

• Provide exceptional customer support to Finnish-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding home appliances, helping them navigate features and troubleshooting issues.
• Document customer interactions accurately in our CRM system to ensure quality service.
• Collaborate with team members to meet service goals and enhance overall customer satisfaction.
• Engage in ongoing training to remain updated on product offerings and industry standards.

Requirements

• Fluency in Finnish (written and spoken) is essential. Your nationality and native language should be clearly stipulated in your application.
• Strong commitment to delivering high-quality customer service.
• Previous experience in customer support or the home appliances sector is a plus but not mandatory.
• Exceptional communication and interpersonal skills.
• A proactive team player who enjoys collaboration.
• Strong analytical and problem-solving skills.
• Willingness to learn and adapt to new products and services.

Benefits

·         Private Health Insurance

·         Training & Development

·         2 Extra Salaries Per Year Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and 2 weeks in hotel )

·         Free Greek Lessons, discounts and other perks