Finnish Speaking CS role for Online Media industry - WAHA - Greece

🌟 Exciting Opportunity: Finnish Speaking Customer Support Role in the Online Media Industry!

Patrique Mercier Recruitment ES is delighted to offer a unique Customer Support position specifically for Finnish speakers in the Online Media industry, located in Greece. This is a wonderful chance to join a dynamic team where you can make a positive impact on customer experiences while enjoying the rich culture and sunny landscapes of Greece.

In this role, you will be the frontline support for clients using online media services, ensuring they have a seamless and satisfying experience. If you are passionate about helping others and committed to excellent customer service, we want to hear from you!

Your Responsibilities

• Provide exceptional customer support to Finnish-speaking clients via various communication channels.
• Assist clients with inquiries regarding online media services and troubleshoot any issues they encounter.
• Collaborate with internal teams to resolve complex issues and enhance overall service delivery.
• Document customer interactions and feedback to improve service quality and client satisfaction.
• Stay informed about product updates and industry trends to provide accurate information and support.
• Build strong relationships with clients, ensuring their needs are met and expectations are exceeded.

Requirements

• Fluency in Finnish and English is required; knowledge of additional languages is a plus.
• Previous experience in customer support or a related role is preferred.
• Strong communication and interpersonal skills, with a passion for helping customers.
• Ability to work efficiently in a fast-paced environment.
• Problem-solving skills and a proactive approach to addressing client issues.
• Willingness to work in Greece and embrace a new cultural experience.
• Enthusiasm for the online media industry and a commitment to enhancing customer experiences.

Benefits

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• ·         Fully Paid Relocation Package ( flight, transfer and hotel )
• ·         Free Greek Lessons, discounts and other perks