Financial Operations Associate-Mandarin Speaking

TLDR

Support global financial operations by managing client transactions and communications, optimizing performance, and ensuring operational efficiency within a fully remote team.

CXM is a global broker providing access to Forex, CFDs, and other financial markets. We focus on

transparency, efficiency, and client satisfaction by delivering fast execution, secure transactions,

and reliable support. We are seeking a Junior Financial Operations Associate to join our team and

support our global operations. In this role, you will manage deposits, withdrawals, reconciliations,

and reporting, while ensuring smooth communication with regional teams and maintaining high

operational standards. This is a permanently remote position and fluency in Mandarin is essential.

Responsibilities

  • Process and reconcile client deposits and withdrawals
  • Prepare daily and weekly cash flow reports
  • Track and analyze financial operations performance
  • Ensure accurate balance tracking and communicate updates with global teams
  • Draft monthly and quarterly transaction projections and actively discuss them with management
  • Support treasury duties and internal controls

Requirements

Requirements

  • 2–3+ years of experience in financial operations
  • Strong analytical and quantitative skills
  • Advanced proficiency in Excel
  • Excellent communication skills; ability to work across global teams
  • Fluency in Mandarin (essential)
  • Ability to work independently and handle rotating shifts, including overnight and weekends

Qualifications

  • Bachelor’s degree in a quantitative field

Benefits

Working Conditions & Compensation

  • Fully remote role (Americas or Southeast Asia preferred)
  • 40 hours per week, rotating shifts including overnight and weekend.
  • Localized holidays and vacation benefits

CXM Direct LLC builds and manages Payments Service Provider infrastructure that bridges the worlds of crypto, foreign exchange, and advanced trading technology. Catering to a global market, this rapidly scaling fintech group operates with a highly regulated framework, providing institutional liquidity and driving innovation in the financial services sector.

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