Finance Shared Service Manager

We are seeking a self-starting, detail-oriented Finance SSC Manager to join our team in Malaysia. This Malaysia-based role will dedicate their time to supporting U.S. accounting operations and lead a small team of finance professionals.

Key Responsibilities

• Lead and manage finance shared service operations such as transaction processing (AR/AP reconciliation) and general accounts reporting while ensuring consistent quality, accuracy, and timeliness
• Own month-end and year-end close processes for assigned entities, ensuring adherence to close timelines, accounting standards, and internal controls
• Develop deep knowledge of the company’s ERP systems and end-to-end finance processes, applying this expertise to daily operations and team oversight
• Drive finance process transitions and stabilization activities, including the migration, redesign, and documentation of accounting workflows
• Serve as the primary escalation point for complex accounting issues, independently researching root causes, validating data, and guiding the team toward effective resolutions
• Partner closely with U.S.-based finance leadership and global stakeholders to support accounting projects, system enhancements, and process improvements
• Review and approve reconciliations, journal entries, and supporting schedules to ensure accuracy and compliance with accounting policies
• Oversee audit, review, and internal reporting support, ensuring timely preparation of schedules, documentation, and responses to auditor inquiries
• Establish, maintain, and continuously improve SOPs, process documentation, and control frameworks across shared service activities
• Monitor workload distribution, task completion, and SLA adherence within workflow and task management systems
• Mentor and develop shared services team members, fostering a culture of ownership, accountability, and continuous improvement

Qualifications

• Minimum of 6–8 years of progressive accounting or finance experience, including experience within a shared services or centralized finance environment
• Prior experience managing or leading finance teams, including performance management and process oversight
• Proactive in exploring and applying AI, automation, and workflow tools to improve finance operations, reduce manual effort, and enhance scalability
• Strong analytical, critical-thinking, and problem-solving skills with the ability to assess complex accounting scenarios
• Demonstrated ability to independently research technical accounting matters and guide appropriate solutions
• Advanced proficiency in Excel or Google Sheets for reconciliations, analysis, and management reporting
• Hands-on experience with ERP systems (Sage Intacct or similar cloud-based systems preferred)
• Excellent written and verbal English communication skills; ability to collaborate effectively with global teams
• Tech-savvy, adaptable, and comfortable leading change across systems, tools, and processes
• Experience working in or supporting Malaysia-based shared service operations is preferred

WHY JOIN US:

• Be part of a global sports brand with strong growth potential in Asia.
• Lead brand design for the #1 brand in pickleball—an industry on the rise.
• Work on high-impact projects seen by millions.
• Collaborate with a fast-moving, innovative brand design team.
• Enjoy a high-energy work environment where your ideas shape the future of the sport.