One Goal, One Passion - Growth is Everything at Window Nation
Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that. One Goal, One Passion - Growth is Everything at Window Nation.
We’re seeking an Field Technician in Pennsauken, NJ who will play a critical role in growing and developing our operational and install processes.
The field technician goes out to do all service and will help with installations. They must be comfortable with heights and have previous installation experience working with installing windows on non-new construction homes. They must be able to drive the work vehicle and know how to work with difficult customers.
Core Role Responsibilities
Visit residential customer sites to measure each window, door, sliding glass door opening as needed
Ensure order meets required installation specifications; ensure comprehensive purchase order, including material and labor requirements
Support pricing process by providing accurate measurements and assessments for labor/materials
Review installation project/process with customers
Anticipate roadblocks that could impact customer expectations, job costs and/or code performance; recommend solutions
Execute change order specifications
Maintain service parts inventory and equipment
Complete service assessments; identify needed services, materials, and labor to relevant stakeholders
Fulfill service appointment specifications
Ability to learn and stay proficient with all Window Nation products, install techniques, and service techniques.
Maintain proficiency to do all tasks of the position.
Maintain a substantive knowledge of product, install techniques, and construction basics
Maintaining a driving record that meets company’s insurance standards
Ability to use an extension ladder in a safe manner to measure windows and perform services
Must be able to pass EPA certification and follow EPA Regulations
Knowledge of local permit/license/historical/HOA requirements
Basic Qualifications
High School Diploma, GED, or equivalent
2+ years professional experience measuring replacement windows
2+ years professional experience installing/repairing windows, roofing, siding, and related home improvement projects
Valid Driver’s License
Construction and home remodeling background
Working with Vinyl/Impact/Aluminum windows
Longevity at previous roles
Preferred Qualifications
Proficiency with MS Word, MS Excel; experience with Customer Relationship management systems preferred
Capability to navigate various applications on an iPad
Customer-centric mindset
Superior time and project management skills
Ability to navigate a CRM system (i.e., SalesForce, Dynamics, Microsoft systems)
What We Offer:
Competitive pay and performance-based bonus opportunities
Full benefits package including medical, dental, vision, life, and 401(k) retirement options
Paid time off
Growth opportunities within a rapidly expanding company
A supportive team culture where your contributions matter and craftsmanship is celebrated
Training to help you succeed from Day One
Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results.
At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
