Engage in comprehensive fieldwork, including equipment management and client relations, while adhering to safety protocols and operational standards.
Field Work
- Report to duty at least 30 minutes prior to scheduled departure, to allow enough time to prepare truck and gear
- Assist with equipment transfers as required
- Connect with client representatives prior to departure from the shop, unless otherwise ordered by the Field Service Manager
- Complete all required pre-job safety paperwork, including pre-job hazard assessment, job safety assessment (JSA), pre-job vehicle inspection, and pre-job equipment checklist
- Use navigation tools to locate client worksites
- Safely install, troubleshoot, and retrieve Abra equipment as required
- Demonstrate comprehensive knowledge of the company’s products and services
Client and Community Relations
- Always adhere to the company’s code of conduct
- Always engage with clients and community members with respect and professionalism
Shop Management
- Assist the Field Service Manager with the completion of pre and post job duties, including preparing vehicles (fueling, loading, etc.), testing equipment, returning vehicles (cleaning), and cleaning equipment
- Assist with routine inventory counts
- Assist in general housekeeping of the shop, including sweeping floors, taking out garbage, putting away PPE
- Return vehicles to shop and unload equipment (job equipment, PPE, phone chargers, GPS, handheld tools, etc.) following the job
- Ensure all trucks are washed (particularly the wheel wells) following each shift
- Place equipment in the appropriate storage areas (ex. damaged equipment goes on the “red tag” shelf, batteries to the charging stations, etc.)
- Red tag any broken/damaged equipment, set aside and notify Field Service Manager immediately
- Assist in equipment troubleshooting and basic repairs
- Trucks must be refueled prior to returning to the shop
- Assist with inventory tracking and logs, as required
Other Responsibilities
- Record and maintain all required logbooks and other paperwork requirements daily
- Accurately track and record time on the Time Sheet and submit to the Field Service Manager by required deadlines
- Other field service or shop projects or tasks as assigned
HSE
- Actively participates in monthly safety meetings
- Actively participate in all pre-job “toolbox talk” meetings
- Diligently complete all required safety paperwork, including JSAs, Hazard Assessments, Hazard Reports, etc.
- Follows all safety-related policies and procedures
- Ensure all Safety Training Certificates are valid and available for presentation at all times
