Pay rate: $40+ an hour depending on experience
Location: Fort Collins, CO
Keywords is searching for a candidate to join a new team of an exciting consumer electronics company located in Fort Collins, CO as a Field Technical Product Support Specialist. In this role you will be the first initial contact that people will reach out to in regard to errors with the product. You communicate directly with customers & with dev teams.
Daily Tasks:
Requirements
Experience with Jira, Teams, & general tech experience
Able to interface with all types of people regarding errors in laymen’s terms and decipher the issue for the teams
Excellent speaking and communication skills
Able to diagnose and troubleshoot system failures, understanding the basic's of how systems work
Planning and coordination skills
Quickly pick up new skills and become proficient promptly
Experience working with a variety of different teams ie. Engineering, lab team etc.
Travel most likely required
Benefits
At KeyWords we provide all our contingent workforce with:
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law
Role Information: EN
Studio: Keywords Studios
Location: Fort Collins, CO
Area of Work: R&D
Service: Manufacturing
Employment Type: Contractor
Working Pattern: Full Time
COMPANY PROFILEEstablished in 1998 and floated on the London Stock Exchange’s AIM in 2013, Keywords(KWS) is the world’s leading provider of technical services to the fast growing, global video games market. Our 5,000 employees in 50+ Studios in 21 countries provide graphic art asset production, game development, audio, testing, localization and customer support services to most of the leading video game developers and publishers. We have a proven track record of organic and acquisition led growth and have successfully acquired and integrated 39 acquisitions since 2014. WHY WORK AT KEYWORDS STUDIOS? People that work at Keywords are passionate, talented, committed and resourceful. As a business we thrive on diversity, celebrate uniqueness and work as teams whether we are physically together in one of our 43 global studios or working together virtually. We empower people to perform to the best of their ability with our “can do” attitude. We appreciate and embrace flexibility. We learn at every opportunity to grow ourselves through experience, training and tackling new challenges. This is what makes us Keywordians.https://www.keywordsstudios.com/
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